My company is looking for a TAPI plug-in that will enable us to look
up and retrieve the customer record from Filemaker when they call into
our call center.  My search on the web has been fruitless.  I found
many references to www.fptelephony.com, but they appear to have gone
out of business.

Any suggestions?

Thanks,
Bill

"Bill" <chess_tramp@yahoo.com> schrieb im Newsbeitrag
news:36c99a5a.0401071618.2f2bf5b1@posting.google.com...
> My company is looking for a TAPI plug-in that will enable us to look
> up and retrieve the customer record from Filemaker when they call into
> our call center.  My search on the web has been fruitless.  I found
> many references to www.fptelephony.com, but they appear to have gone
> out of business.

Their web site seems to be down.

The only working link I found is:
http://www.fmplugins.com/

-- 
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
* Please post all messages and replies to the newsgroup so all may
* benefit from the discussion.  Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.

I'm not sure but a company with that name (Function Point Productivity Software) 
seems to have a new website and a new mission:
     http://www.functionpoint.com/site.php?pageName=company&section=about+us
They now sell their own solution

/Steve

Bill wrote:
> My company is looking for a TAPI plug-in that will enable us to look
> up and retrieve the customer record from Filemaker when they call into
> our call center.  My search on the web has been fruitless.  I found
> many references to www.fptelephony.com, but they appear to have gone
> out of business.
> 
> Any suggestions?
> 
> Thanks,
> Bill

Hi Bill,

We have not gone out of business.  We have had a big change with moving our
website to a new server and the website has been down the past couple days.
Our site should be up and running at this point.

We are sorry for any inconvenience,


"Bill" <chess_tramp@yahoo.com> wrote in message
news:36c99a5a.0401071618.2f2bf5b1@posting.google.com...
> My company is looking for a TAPI plug-in that will enable us to look
> up and retrieve the customer record from Filemaker when they call into
> our call center.  My search on the web has been fruitless.  I found
> many references to www.fptelephony.com, but they appear to have gone
> out of business.
>
> Any suggestions?
>
> Thanks,
> Bill