Hi,
I am working on a database to keep track all the caller's info in the
database.

For example:
After the user entered a caller's information in the database, and
when that same caller called back again the second time and then some
of their information and also the client id automatically appeared on
the screen so that the user don't need to retype them again.  I want
to keep track of each record as new records.  The Id and first name
will be the same.  When I run a report I can link them all together
and knowing that this person had called in twice!

Any suggestion, please advice!  Thanks. Grace

On Aug 23, 1:59=A0pm, Grace <vi.qu...@wisconsin.gov> wrote:
> Hi,
> I am working on a database to keep track all the caller's info in the
> database.
>
> For example:
> After the user entered a caller's information in the database, and
> when that same caller called back again the second time and then some
> of their information and also the client id automatically appeared on
> the screen so that the user don't need to retype them again. =A0I want
> to keep track of each record as new records. =A0The Id and first name
> will be the same. =A0When I run a report I can link them all together
> and knowing that this person had called in twice!
>
> Any suggestion, please advice! =A0Thanks. Grace

Fundamentally you need three things:

1. A table to hold the clients information - minimally - name and ID.
(the table can hold other, non repeating data such as phone number,
email, etc)

2. A second table to hold the call information - minimally -  the ID
of the caller, the date and time of the call, and what the call was
about

3  A query that links the two tables on the client ID

You can then get a list, report or what ever that will list each
caller listing separately each call received from them.

Regards

Kevin

On Aug 23, 2:33=A0pm, KC-Mass <connear...@comcast.net> wrote:
> On Aug 23, 1:59=A0pm, Grace <vi.qu...@wisconsin.gov> wrote:
>
> > Hi,
> > I am working on a database to keep track all the caller's info in the
> > database.
>
> > For example:
> > After the user entered a caller's information in the database, and
> > when that same caller called back again the second time and then some
> > of their information and also the client id automatically appeared on
> > the screen so that the user don't need to retype them again. =A0I want
> > to keep track of each record as new records. =A0The Id and first name
> > will be the same. =A0When I run a report I can link them all together
> > and knowing that this person had called in twice!
>
> > Any suggestion, please advice! =A0Thanks. Grace
>
> Fundamentally you need three things:
>
> 1. A table to hold the clients information - minimally - name and ID.
> (the table can hold other, non repeating data such as phone number,
> email, etc)
>
> 2. A second table to hold the call information - minimally - =A0the ID
> of the caller, the date and time of the call, and what the call was
> about
>
> 3 =A0A query that links the two tables on the client ID
>
> You can then get a list, report or what ever that will list each
> caller listing separately each call received from them.
>
> Regards
>
> Kevin

Thanks Kevin for your response!
Very appreciate it!

Basically what I try to do is to have to links/choices:
#1. Add a new caller with no prior service with us
#2. List recent caller info

if #1 is clicked - a new black screen/form will pop-up for enter new
info ( I got that working!)

if #2 is clicked - these info will pop-up:
Caller ID Name  Date Call     (option links as shows below)
7575      Bob     8/23/2010    View/Edit/New Call
Please note the above's option links, when New Call was clicked
the form pup-up contains previous/same caller info such as:
Caller ID Name  Date Call  (New date! and many new info need to
enter!)
7575      Bob     8/24/2010

In the table it should contains the info as follows:
Caller ID Name  Date Call
7575      Bob     8/24/2010
7575      Bob     8/23/2010

This is what I need to accomplish and hope is more clear.
Thanks for your help or anyone willing.  Very appreciate it!
G

Grace wrote:

> On Aug 23, 2:33 pm, KC-Mass <connear...@comcast.net> wrote:
> 
>>On Aug 23, 1:59 pm, Grace <vi.qu...@wisconsin.gov> wrote:
>>
>>
>>>Hi,
>>>I am working on a database to keep track all the caller's info in the
>>>database.
>>
>>>For example:
>>>After the user entered a caller's information in the database, and
>>>when that same caller called back again the second time and then some
>>>of their information and also the client id automatically appeared on
>>>the screen so that the user don't need to retype them again.  I want
>>>to keep track of each record as new records.  The Id and first name
>>>will be the same.  When I run a report I can link them all together
>>>and knowing that this person had called in twice!
>>
>>>Any suggestion, please advice!  Thanks. Grace
>>
>>Fundamentally you need three things:
>>
>>1. A table to hold the clients information - minimally - name and ID.
>>(the table can hold other, non repeating data such as phone number,
>>email, etc)
>>
>>2. A second table to hold the call information - minimally -  the ID
>>of the caller, the date and time of the call, and what the call was
>>about
>>
>>3  A query that links the two tables on the client ID
>>
>>You can then get a list, report or what ever that will list each
>>caller listing separately each call received from them.
>>
>>Regards
>>
>>Kevin
> 
> 
> Thanks Kevin for your response!
> Very appreciate it!
> 
> Basically what I try to do is to have to links/choices:
> #1. Add a new caller with no prior service with us
> #2. List recent caller info
> 
> if #1 is clicked - a new black screen/form will pop-up for enter new
> info ( I got that working!)
> 
> if #2 is clicked - these info will pop-up:
> Caller ID Name  Date Call     (option links as shows below)
> 7575      Bob     8/23/2010    View/Edit/New Call
> Please note the above's option links, when New Call was clicked
> the form pup-up contains previous/same caller info such as:
> Caller ID Name  Date Call  (New date! and many new info need to
> enter!)
> 7575      Bob     8/24/2010
> 
> In the table it should contains the info as follows:
> Caller ID Name  Date Call
> 7575      Bob     8/24/2010
> 7575      Bob     8/23/2010
> 
> This is what I need to accomplish and hope is more clear.
> Thanks for your help or anyone willing.  Very appreciate it!
> G
> 

This sounds like an excellent use of a form/subform.  You would have a 
main form (caller info) and a subform that that would contain the call 
records.

Table1 (main) would contain the id, name, etc.
Table2 (sub)  would contain the call info

Create the main form.  In properties set as Single (under format).  You 
can use a wizard to generate the form. Set navigation buttons to true so 
you can skip thru the list or add/goto a new record.

Create the call info form (sub).  Set as continuous or datasheet in 
properties (under format).  I recommend you sort the calls in descending 
order by call date so you get the most recent data first.

Open the main form In design mode.  Select the toolbox, the subform 
button, and drag it onto the main form.  Resize it.  It will ask you to 
link the two.  I recommend you have a field like "CallingPersonID" in 
both tables.  Than way there is a link between the main form (contact 
info, etc) and the calling detail (subform).

In the header of the form you can put a dropdown/combobox.  This would 
list all of the callers.  The SQL might me
   Select CallingPersonID, CallingPersonName from MainTable
   Order By CallingPersonName
as the rowsource for the combo.  A wizard will ask, when you put it on 
the form, if you want to it to search for records.  Say yes.

Now a person can enter a person's name in the dropdown to instantly find 
and goto a record.  There you see the call records.  In the subform you 
could highlight all for the fields and in the OnDblClick event in the 
propertysheet something like
	=GoToCallDetail
Then in your subform create a function like
	Private Function GoToCallDetail()
		Docmd.OpenForm "CallDetail",,,"CallID = " & Me.CallID
	End Function
Now this will open the form with even more call information.  This 
assumes you have a notes field and other fields not displayed on the 
subform.

By having an ID that you can link to between both main and sub tables, 
creating a form/subform will be a piece of cake.

Here's a couple of tutorial links on forms/subforms
http://www.youtube.com/watch?v=_7ZtNyQ_fmc
http://www.youtube.com/watch?v=YZKN_-P6wck