I have bought a Cisco 857 Router & can connect to it using the default
ip address 10.10.10.1

I launch the SDM express software & fill in all relevent details as
instructed in the manual, then as I get to the screen where the data
is uploaded to the router, the hourglass cursor appears & just hangs
there. The "Finish" button is never displayed & the hourglass just
stays there indefinitely. Is it possible that there's something wrong
with the router? I have downloaded the latest SDM software from Cisco
& installed it on the Router & PC.

I have also tried configuring the router without changing the default
IP address & it make no difference

Any help would be greatly appreciated!



Gary

On 15 Feb, 11:23, speedy...@hotmail.com wrote:
> I have bought a Cisco 857 Router & can connect to it using the default
> ip address 10.10.10.1
>
> I launch the SDM express software & fill in all relevent details as
> instructed in the manual, then as I get to the screen where the data
> is uploaded to the router, the hourglass cursor appears & just hangs
> there. The "Finish" button is never displayed & the hourglass just
> stays there indefinitely. Is it possible that there's something wrong
> with the router? I have downloaded the latest SDM software from Cisco
> & installed it on the Router & PC.
>
> I have also tried configuring the router without changing the default
> IP address & it make no difference
>
> Any help would be greatly appreciated!

I have found that cisco GUI software to be somewhat picky as
regards Browser settings.

I now don't try to use it at all. I have spent too long looking
at houglass icons and don't bother with it.

I think that CCO has a document that lists all of the
special browser settings required.

You could try removing all security, enabling all scripting.

Or alternatively become a browser securty expert and
figure out the minimum that you need.

Start with making the router a trusted site.

speedymct@hotmail.com wrote:
> I have bought a Cisco 857 Router & can connect to it using the default
> ip address 10.10.10.1
> 
> I launch the SDM express software & fill in all relevent details as
> instructed in the manual, then as I get to the screen where the data
> is uploaded to the router, the hourglass cursor appears & just hangs
> there. The "Finish" button is never displayed & the hourglass just
> stays there indefinitely. Is it possible that there's something wrong
> with the router? I have downloaded the latest SDM software from Cisco
> & installed it on the Router & PC.
> 
> I have also tried configuring the router without changing the default
> IP address & it make no difference
> 
> Any help would be greatly appreciated!
> 

I've had problems with SDM but not with SDM Express. SDM only works with 
older versions of the Java Runtime Environment.

You might check what version of Java you are using.

If you open the Java Console, you might see if SDM Express is producing 
java error messages. This would at least indicate that the problem is 
with SDM Express and not in the router.