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Maine PUC tells FairPoint to give customers rebate [telecom]

AUGUSTA, Maine: The Maine Public Utilities Commission is ordering
FairPoint Communications to give customers rebates because of its poor
service.

The commission says FairPoint didn't meet its specific quality
performance standards in 2008 and 2009.=0A=0AOn Monday the commission
ordered FairPoint to send its Maine customers rebates of $1.72 per
line each month through Dec. 1 next year.

Commission Chair Sharon Reishus (RY'-shush) says the commission must
protect Maine's phone customers.=0A=0AAnd she reminded FairPoint the
commission can impose additional penalties if needed.

FairPoint's operations in Maine, New Hampshire and Vermont have been
beset with problems since it bought the system from Verizon almost two
years ago.

http://www.boston.com/news/local/maine/articles/2009/12/01/maine_puc_tells_fairpoint_to_give_customers_rebate/?rss_id=Boston.com+--+Maine+news

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12/2/2009 1:59:47 PM
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