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MSNBC on text message spam [telecom]

MSNBC had a report on text message spam, as using for debt
consolidating companies.  They send out a "survey"* then go into a
sales pitch.

For article please see:
http://redtape.msnbc.com/2010/11/next-debt-help-nuisance-text-message-spam.html


IMNO, any kind of unsoliciting texting to cell phones ought to be
illegal** because many subscribers (like me) have to pay for each
text, and it disrupts legitimate messaging.  I'm not sure what the
cell phone carriers are doing, if anything, to curtail spam texting.

(Is there anyone who thinks this sort of thing should be allowed?  If
so, why?)

In response to my complaint my carrier said they could turn off
texting for my account, and I had them do so.  I don't text so it
shouldn't have been a problem.

However, I discovered several problems with turning off my texting
capability.  Basically, _everything_ is turned off, including legimate
things.

--No "bounce message":  A few people who texted me (not knowing I
don't text) didn't know I had it turned off.  They did not get any
rejection message as one gets with regular email and assumed I got
their text.

--No service messages or balance replies:  I cannot receive legitimate
service messages from the carrier nor responses to inquiries about my
account usage and balance.

--Hurts unanswered messages:  If someone calls me and I don't answer,
they get an option to leave a callback number.  But that message does
not go through.



*I get a great many "survey" calls at home on my landline.
Technically these are legal and not affected by "do not call" lists.
I hang up immediately before I hear what it's about.  Now I wonder if
some of those "surveys" are in actuality veiled sales pitches.

**I understand unsolicited voice calls to a cell phone are illegal
regardless of their nature.  Fortunately I've only gotten one or two
of those.  I believe unsolicited calls to nursing home residents are
also illegal, but my mother still got some of those.  I suspect the
originators are using sequential automatic dialers that simply go
through every number.

0
Lisa
11/9/2010 6:04:30 PM
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I don't text and I tell my friends not to text to me.
[I'm a Luddite who only uses a mobile phone to talk.  No texting, no
cameras, no web browsing.]
Fortunately I don't get spam texts, except from my mobile-phone
company Tracfone.  Once a month or so, Tracfone sends an advertisement
via text.

When I buy additional months service and/or airtime minutes, Tracfone
sends a text message to my phone to update the expiration date and
minutes automatically.  That's cetainly more convenient that when I
first started with Tracfone: I would visit their website, or call
their toll-free number, to arrange the update, and then I would have
to enter a zillion digits into the phone.

Dick

0
Richard
11/10/2010 5:07:34 AM
>IMNO, any kind of unsoliciting texting to cell phones ought to be
>illegal

It is, although the case law is sparse.  The most notable case is
one filed and won by Rodney Joffe under the TCPA.

R's,
John

0
John
11/10/2010 5:15:22 AM
Reply:

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