So my wife gave me a form she uses at her office (Word document). I made 
a PDF and emailed it to my local job printer. There is one word on the 
form in Calibri-BoldItalic (the format Acrobat reports it in), embedded 
subset.

I opened the PDF on my Windows machine. Looks fine. The printer opened 
the PDF on his Mac in the folder where he stored it. Looks fine. 
Somewhere between his Mac and his platemaker, that one word turned to 
three unknown characters (? in box), and that's how the job printed ;-(

He tells me he had a similar problem with Calibri last week.

It's not a big deal; he'll reprint the job. But we're both scratching 
our heads, because neither of us has ever seen it with an embedded font. 
Is this a known problem with Calibri? Should I be asking on some 
Microsoft or Adobe forum instead of here?

Bueller? Anybody?

Dick Margulis <margulisd@comcast.net> wrote in news:puednbsAI-
t2axTTnZ2dnUVZ_uSdnZ2d@supernews.com:

> So my wife gave me a form she uses at her office (Word document). I 
made 
> a PDF and emailed it to my local job printer. There is one word on the 
> form in Calibri-BoldItalic (the format Acrobat reports it in), embedded 
> subset.
> 
> I opened the PDF on my Windows machine. Looks fine. The printer opened 
> the PDF on his Mac in the folder where he stored it. Looks fine. 
> Somewhere between his Mac and his platemaker, that one word turned to 
> three unknown characters (? in box), and that's how the job printed ;-(
> 
> He tells me he had a similar problem with Calibri last week.
> 
> It's not a big deal; he'll reprint the job. But we're both scratching 
> our heads, because neither of us has ever seen it with an embedded 
font. 
> Is this a known problem with Calibri? Should I be asking on some 
> Microsoft or Adobe forum instead of here?
> 
> Bueller? Anybody?
> 

http://www.marchie.net/2011/04/14/printing-problems-with-calibri-font-
images-and-office-2010/


http://support.microsoft.com/kb/960985

Merci, Claude!


On 10/3/2011 2:15 PM, claude wrote:
> Dick Margulis<margulisd@comcast.net>  wrote in news:puednbsAI-
> t2axTTnZ2dnUVZ_uSdnZ2d@supernews.com:
>
>> So my wife gave me a form she uses at her office (Word document). I
> made
>> a PDF and emailed it to my local job printer. There is one word on the
>> form in Calibri-BoldItalic (the format Acrobat reports it in), embedded
>> subset.
>>
>> I opened the PDF on my Windows machine. Looks fine. The printer opened
>> the PDF on his Mac in the folder where he stored it. Looks fine.
>> Somewhere between his Mac and his platemaker, that one word turned to
>> three unknown characters (? in box), and that's how the job printed ;-(
>>
>> He tells me he had a similar problem with Calibri last week.
>>
>> It's not a big deal; he'll reprint the job. But we're both scratching
>> our heads, because neither of us has ever seen it with an embedded
> font.
>> Is this a known problem with Calibri? Should I be asking on some
>> Microsoft or Adobe forum instead of here?
>>
>> Bueller? Anybody?
>>
>
> http://www.marchie.net/2011/04/14/printing-problems-with-calibri-font-
> images-and-office-2010/
>
>
> http://support.microsoft.com/kb/960985

On 10/3/11 10:54 AM, Dick Margulis wrote:
> So my wife gave me a form she uses at her office (Word document). I made 
> a PDF and emailed it to my local job printer. There is one word on the 
> form in Calibri-BoldItalic (the format Acrobat reports it in), embedded 
> subset.
> 
> I opened the PDF on my Windows machine. Looks fine. The printer opened 
> the PDF on his Mac in the folder where he stored it. Looks fine. 
> Somewhere between his Mac and his platemaker, that one word turned to 
> three unknown characters (? in box), and that's how the job printed ;-(
> 
> He tells me he had a similar problem with Calibri last week.
> 
> It's not a big deal; he'll reprint the job. But we're both scratching 
> our heads, because neither of us has ever seen it with an embedded font. 
> Is this a known problem with Calibri? Should I be asking on some 
> Microsoft or Adobe forum instead of here?
> 
> Bueller? Anybody?

Note that <http://www.codestyle.org/css/font-family/index.shtml> reports
Calibri is installed on about 82% of PCs but only 38% of Macs and
aparently not at all on Linux systems.

-- 

David E. Ross
<http://www.rossde.com/>

Concerned about someone (e.g., the government)
snooping into your E-mail?  Use PGP.
See my <http://www.rossde.com/PGP/>

On Mon, 03 Oct 2011 13:54:45 -0400, Dick Margulis wrote:

> So my wife gave me a form she uses at her office (Word document). I made 
> a PDF and emailed it to my local job printer. There is one word on the 
> form in Calibri-BoldItalic (the format Acrobat reports it in), embedded 
> subset.
> 
> I opened the PDF on my Windows machine. Looks fine. The printer opened 
> the PDF on his Mac in the folder where he stored it. Looks fine. 
> Somewhere between his Mac and his platemaker, that one word turned to 
> three unknown characters (? in box), and that's how the job printed ;-(
> 
> He tells me he had a similar problem with Calibri last week.
> 
> It's not a big deal; he'll reprint the job. But we're both scratching 
> our heads, because neither of us has ever seen it with an embedded font. 
> Is this a known problem with Calibri? Should I be asking on some 
> Microsoft or Adobe forum instead of here?
> 
> Bueller? Anybody?

Possible sources of the problem: 

1) Callibri seems to have 'editable embedding' permission -- can't be
installed, even temporarily, from the document to a system trying
to print that document;

2) sometimes, I have found, running a PDF through a pdftk 'flatten' 
process will produce an output PDF more amenable to correct printing.

For more hints regarding either of these ideas, just ask again. Cheers,

-- tlvp
-- 
Avant de repondre, jeter la poubelle, SVP.

On 10/3/2011 8:17 PM, David E. Ross wrote:
>
> Note that<http://www.codestyle.org/css/font-family/index.shtml>  reports
> Calibri is installed on about 82% of PCs but only 38% of Macs and
> aparently not at all on Linux systems.
>

But the question is about a font that the PDF claims is contained within 
the document as an embedded subset. So the installed base should be 
irrelevant.

On 10/3/2011 10:04 PM, tlvp wrote:
>
> Possible sources of the problem:
>
> 1) Callibri seems to have 'editable embedding' permission -- can't be
> installed, even temporarily, from the document to a system trying
> to print that document;

Hmm. The fact that it's embedded (subsetted) in the PDF doesn't make it 
available to the platemaker? That really is confusing. Can you elaborate 
on the permission setting? And, again, this was only the bold italic.

>
> 2) sometimes, I have found, running a PDF through a pdftk 'flatten'
> process will produce an output PDF more amenable to correct printing.

I'll suggest that to the printer. I assume that's something he can do on 
his end. Or are you suggesting it's something I should do before I send 
it to him? If so, I think I need more information.

>
> For more hints regarding either of these ideas, just ask again. Cheers,
>
> -- tlvp

Thanks. I'm asking.

Dick

On 10/6/11 8:52 AM, Dick Margulis wrote:
> On 10/3/2011 8:17 PM, David E. Ross wrote:
>>
>> Note that<http://www.codestyle.org/css/font-family/index.shtml>  reports
>> Calibri is installed on about 82% of PCs but only 38% of Macs and
>> aparently not at all on Linux systems.
>>
> 
> But the question is about a font that the PDF claims is contained within 
> the document as an embedded subset. So the installed base should be 
> irrelevant.
> 

If the font is not installed in the printshop's system, the limited
permission in its properties might indeed be relevant.  The printshop
might be restricted from moving the font from the PDF file to its printer.

-- 

David E. Ross
<http://www.rossde.com/>

Concerned about someone (e.g., the government)
snooping into your E-mail?  Use PGP.
See my <http://www.rossde.com/PGP/>

"Dick Margulis" <margulisd@comcast.net> wrote in message 
news:o7adnW8tnaDsUhDTnZ2dnUVZ_gcAAAAA@supernews.com...
> On 10/3/2011 10:04 PM, tlvp wrote:
>>
>> Possible sources of the problem:
>>
>> 1) Callibri seems to have 'editable embedding' permission -- can't be
>> installed, even temporarily, from the document to a system trying
>> to print that document;
>
> Hmm. The fact that it's embedded (subsetted) in the PDF doesn't make it 
> available to the platemaker? That really is confusing. Can you elaborate 
> on the permission setting? And, again, this was only the bold italic.
>
>>
>> 2) sometimes, I have found, running a PDF through a pdftk 'flatten'
>> process will produce an output PDF more amenable to correct printing.
>
> I'll suggest that to the printer. I assume that's something he can do on 
> his end. Or are you suggesting it's something I should do before I send it 
> to him? If so, I think I need more information.
>
>>
>> For more hints regarding either of these ideas, just ask again. Cheers,
>>
>> -- tlvp
>
> Thanks. I'm asking.
>
> Dick
>
Dick, editable embedding is not your problem. It is, for practical purposes, 
as good as unrestricted. The printer need not have a copy of the font. I 
believe the links Claude provided indicate a known problem with Calibri.

One solution, when feasible, is to open the PDF in a program like Adobe 
Illustrator or CorelDraw, convert the fonts to outlines/curves, and output a 
new PDF. This is not ideal when lots of text is involved, but it is a sure 
cure. Some vendors insist on it, while others will accept a standard PDF.

Thane

On 10/6/2011 4:36 PM, Thane wrote:
..
>
> One solution, when feasible, is to open the PDF in a program like Adobe
> Illustrator or CorelDraw, convert the fonts to outlines/curves, and output a
> new PDF. This is not ideal when lots of text is involved, but it is a sure
> cure. Some vendors insist on it, while others will accept a standard PDF.
>
> Thane
>

Well, it's a single word, and I can do that. But it's also just an 
internal office form that gets revised periodically, and it will be much 
easier just to select a different font, as it's really not critical. But 
I do appreciate the help in trying to run this to ground. I surely 
wouldn't want it to happen with some more esoteric font on a book job, 
for example. I can see it now: I approve the digital blue-lines, the 
book is printed, and all the drop caps turn to mush because of a glitch 
like this. No one would be happy, for sure.

>
> Well, it's a single word, and I can do that. But it's also just an 
> internal office form that gets revised periodically, and it will be much 
> easier just to select a different font, as it's really not critical. But I 
> do appreciate the help in trying to run this to ground. I surely wouldn't 
> want it to happen with some more esoteric font on a book job, for example. 
> I can see it now: I approve the digital blue-lines, the book is printed, 
> and all the drop caps turn to mush because of a glitch like this. No one 
> would be happy, for sure.
>
Scary thought! I'm glad you brought this strange problem up. I doubt that I 
would ever have set anything for a client in Calibri, but it is nice to be 
forewarned of the possibility. 

On 10/8/2011 12:43 AM, Thane wrote:
>>
>> Well, it's a single word, and I can do that. But it's also just an
>> internal office form that gets revised periodically, and it will be much
>> easier just to select a different font, as it's really not critical. But I
>> do appreciate the help in trying to run this to ground. I surely wouldn't
>> want it to happen with some more esoteric font on a book job, for example.
>> I can see it now: I approve the digital blue-lines, the book is printed,
>> and all the drop caps turn to mush because of a glitch like this. No one
>> would be happy, for sure.
>>
> Scary thought! I'm glad you brought this strange problem up. I doubt that I
> would ever have set anything for a client in Calibri, but it is nice to be
> forewarned of the possibility.
>
>

Nor I. My wife knows better than to hand me something with Comic Sans, 
but I haven't trained her not to use Calibri yet ;-)

On Thu, 06 Oct 2011 11:55:21 -0400, Dick Margulis wrote:

> On 10/3/2011 10:04 PM, tlvp wrote:
>> ...
>> 2) sometimes, I have found, running a PDF through a pdftk 'flatten'
>> process will produce an output PDF more amenable to correct printing.
>> ...
>> For more hints regarding either of these ideas, just ask again. Cheers,
> 
> Thanks. I'm asking.

PDFTK: Flatten command invocation for pdftk --

 C:>\ pdftk <source-PDF> output <target-PDF> flatten

Where to get pdftk.exe: http://www.accesspdf.com/pdftk/ .
From that page, about the ZIP file:

 Windows Program Download

 Download and unzip the following file. 
 Move the resulting pdftk.exe to a convenient location, such as:
   C:\windows\system32. 
 Open a command prompt and type pdftk --help. 
 You should get the above (on the Where-to-get page) documentation.

Other Useful PDF references/tips:
http://oreilly.com/catalog/pdfhks/chapter/index.html .

HTH. Cheers, -- tlvp
-- 
Avant de repondre, jeter la poubelle, SVP.

Thanks!


On 10/9/2011 4:37 PM, tlvp wrote:
> On Thu, 06 Oct 2011 11:55:21 -0400, Dick Margulis wrote:
>
>> On 10/3/2011 10:04 PM, tlvp wrote:
>>> ...
>>> 2) sometimes, I have found, running a PDF through a pdftk 'flatten'
>>> process will produce an output PDF more amenable to correct printing.
>>> ...
>>> For more hints regarding either of these ideas, just ask again. Cheers,
>>
>> Thanks. I'm asking.
>
> PDFTK: Flatten command invocation for pdftk --
>
>   C:>\ pdftk<source-PDF>  output<target-PDF>  flatten
>
> Where to get pdftk.exe: http://www.accesspdf.com/pdftk/ .
>  From that page, about the ZIP file:
>
>   Windows Program Download
>
>   Download and unzip the following file.
>   Move the resulting pdftk.exe to a convenient location, such as:
>     C:\windows\system32.
>   Open a command prompt and type pdftk --help.
>   You should get the above (on the Where-to-get page) documentation.
>
> Other Useful PDF references/tips:
> http://oreilly.com/catalog/pdfhks/chapter/index.html .
>
> HTH. Cheers, -- tlvp

On Mon, 10 Oct 2011 16:58:52 -0400, Dick Margulis wrote:

> Thanks!
> 
> 
> On 10/9/2011 4:37 PM, tlvp wrote:
>>
>> PDFTK: Flatten command ...

Helped me with a graphic printing problem -- until flattened,
the PDF would let the service bureau print only the background
layer, and not the whole composite graphic.

Hope it helps you as much as it did me. Cheers, -- tlvp
-- 
Avant de repondre, jeter la poubelle, SVP.