Hi folks,

I received a complaint from a user that my form mailer sends empty
mail bodies. I have tested it and found that my mailer seems fine. But
the user still gets empty mail bodies from the mailer. Other form
mailers work well.

I cannot find any error in the mails that are sent by my form mailer.
I even installed incredimail myself but I get the mail content without
problems.

Maybe some incredimail users can check this out.

The program is located at:
http://www.rent-a-tutor.com/tools/

under "form generator". You can create your own contact form and
install it on your webspace (must support PHP).

I suspect, it's a setting with incredimail that caused the problem,
but I cannot tell what it could be.

So, any help is appreciated.

Regards

Marian

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Tipps und Tricks zu PHP, Coaching und Projektbetreuung
http://www.heddesheimer.de/coaching/

Marian Heddesheimer wrote:

> Hi folks,
> 
> I received a complaint from a user that my form mailer sends empty
> mail bodies. I have tested it and found that my mailer seems fine. But
> the user still gets empty mail bodies from the mailer. Other form
> mailers work well.
> 
> I cannot find any error in the mails that are sent by my form mailer.
> I even installed incredimail myself but I get the mail content without
> problems.
> 
> Maybe some incredimail users can check this out.
> 
> The program is located at:
> http://www.rent-a-tutor.com/tools/
> 
> under "form generator". You can create your own contact form and
> install it on your webspace (must support PHP).
> 
> I suspect, it's a setting with incredimail that caused the problem,
> but I cannot tell what it could be.
> 
> So, any help is appreciated.
> 
> Regards
> 
> Marian
> 
Does it send HTML or plain text, if their email app strips HTML (like I have
mine do) they may see some blank messages.

Marian Heddesheimer said in
news:0lege0huihet4m426mqcb0vqgh71svkv5f@4ax.com:
> Hi folks,
>
> I received a complaint from a user that my form mailer sends empty
> mail bodies. I have tested it and found that my mailer seems fine. But
> the user still gets empty mail bodies from the mailer. Other form
> mailers work well.
<snip>

Is this just ONE recipient having the problem (of seeing blank
messages)?  Have you asked that recipient if they have problems viewing
OTHER e-mails formatted using HTML?  Have you asked the recipient to
re-register the inetcomm.dll file (which is often a cure for users that
claim to be seeing blank e-mails)?

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On Sun, 04 Jul 2004 21:36:58 GMT, Larry Anderson
<larry@portcommodore.com> wrote:

>Does it send HTML or plain text, if their email app strips HTML (like I have
>mine do) they may see some blank messages.

it's just plain text

Marian

-- 
Tipps und Tricks zu PHP, Coaching und Projektbetreuung
http://www.heddesheimer.de/coaching/