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MercuryP not deleting mails even though mail clients tell it to

I have a problem with a newly installed Mercury32 4.01a

I am accessing MercuryP (pop server) from the same PC using Outlook Express 
as the mail client (also the same problem using Opera as mail client).

Mercury is not deleting mails in the POP mailbox even though mail clients 
tell it to.  This results in getting multiple copies of emails.  Pop 
session logs shows the "DELE" command being issued and Mercury replies OK.

Any ideas please?


Details are as follows:

The mail clients are configured to delete the mail after it is retrieved 
(i.e. normal standard POP3 setup), as can be seen from the pop session log 
below.

If I rename the .cnm file in the mailbox to say A.CNM, then the file is 
deleted after it is retrieved by the mail client (i.e. works properly).  If 
I rename it to a name longer that A.CNM, say AA.CNM, it isn't deleted.  
This suggests to me that there are no permissions problems.

Also when there are two mails in the mailbox, the retrieval of the 2nd one 
fails (and none are deleted in that case as well - despite "Delete is final 
: Y").  See log below.

My mailbox path is set to
C:\Documents and Settings\Tom Surname\My Documents\backup\MercuryMail\~8

Windows XP SP2 (one user configured, who is also the administrator and has 
no Windows password)
Nothing unusual in my Windows setup to my knowledge.
No unusual files permissions.
C: drive has about 19Gb free.

Mail clients tried:
	Outlook Express 6
	Opera 7.23

POP3.PRO is as follows (I've tried other combinations as well):
	Mark read: N
	Show read: Y
	Show status : Y
	No delete : N
	Delete is final : Y

There is no POP3 config on per-user basis.

Pop Session log as follows (this is Opera, where there is only one mail in 
the mailbox):

18:00:53.660: Connection from aa.bb.cc.dd, Sun Nov 14 18:00:53 2004<lf>
18:00:53.660: << +OK <360464660.2456@XXXXX>, POP3 server ready.<cr><lf>
18:00:53.660: >> CAPA<cr><lf>
18:00:53.660: << +OK Capability list follows<cr><lf>
18:00:53.660: << USER<cr><lf>
18:00:53.660: << TOP<cr><lf>
18:00:53.660: << UIDL<cr><lf>
18:00:53.660: << EXPIRE NEVER<cr><lf>
18:00:53.660: << .<cr><lf>
18:00:53.660: >> APOP tom XXXXX<cr><lf>
18:00:53.660: << +OK Welcome! 1 messages (1010 bytes)<cr><lf>
18:00:53.660: >> STAT<cr><lf>
18:00:53.660: << +OK 1 1010<cr><lf>
18:00:53.660: >> UIDL<cr><lf>
18:00:53.660: << +OK unique IDs follow...<cr><lf>
18:00:53.660: << 1 MRHQGEN.CNM316E5C1E<cr><lf>
18:00:53.660: << .<cr><lf>
18:00:53.660: >> RETR 1<cr><lf>
18:00:53.660: << +OK Here it comes...<cr><lf>
18:00:53.660: << Received: from spooler by XXXXX (Mercury/32 v4.01a); 14 
Nov 2004 17:44:22 +1100<cr><lf>
18:00:53.670: << Message-ID: <06fe01c4ca15$5a735b90$081b8890@TOM><cr><lf>
18:00:53.670: << From: "Tom" <tom@XXXXX.net><cr><lf>
18:00:53.670: << To: <tom@XXXXX.XXXXX.net><cr><lf>
18:00:53.670: << Subject: qwerty<cr><lf>
18:00:53.670: << Date: Sun, 14 Nov 2004 17:44:10 +1100<cr><lf>
18:00:53.670: << MIME-Version: 1.0<cr><lf>
18:00:53.670: << Content-Type: text/plain;<cr><lf>
18:00:53.670: << 	format=flowed;<cr><lf>
18:00:53.670: << 	charset="iso-8859-1";<cr><lf>
18:00:53.670: << 	reply-type=original<cr><lf>
18:00:53.670: << Content-Transfer-Encoding: 7bit<cr><lf>
18:00:53.670: << X-Priority: 3<cr><lf>
18:00:53.670: << X-MSMail-Priority: Normal<cr><lf>
18:00:53.670: << X-Mailer: Microsoft Outlook Express 6.00.2900.2180<cr><lf>
18:00:53.670: << X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
<cr><lf>
18:00:53.670: << <cr><lf>
18:00:53.670: << qwerty<cr><lf>
18:00:53.670: << .<cr><lf>
18:00:53.710: >> DELE 1<cr><lf>
18:00:53.710: << +OK Message deleted.<cr><lf>
18:00:53.710: >> QUIT<cr><lf>
18:00:53.710: << +OK XXXXX.XXXXX.net Server closing down.<cr><lf>
18:00:53.710: --- Connection closed normally at Sun Nov 14 18:00:53 2004. 
---
18:00:53.720: 


Pop session that occurs when there are 2 mails present in the mailbox 
(again Opera):
18:13:22.358: Connection from aa.bb.cc.dd, Sun Nov 14 18:13:22 2004<lf>
18:13:22.358: << +OK <361214358.5967@XXXX.XXXX.net>, POP3 server ready.<cr>
<lf>
18:13:22.358: >> CAPA<cr><lf>
18:13:22.358: << +OK Capability list follows<cr><lf>
18:13:22.358: << USER<cr><lf>
18:13:22.358: << TOP<cr><lf>
18:13:22.358: << UIDL<cr><lf>
18:13:22.358: << EXPIRE NEVER<cr><lf>
18:13:22.358: << .<cr><lf>
18:13:22.358: >> APOP tom XXXX<cr><lf>
18:13:22.368: << +OK Welcome! 2 messages (2024 bytes)<cr><lf>
18:13:22.368: >> STAT<cr><lf>
18:13:22.368: << +OK 2 2024<cr><lf>
18:13:22.368: >> UIDL<cr><lf>
18:13:22.368: << +OK unique IDs follow...<cr><lf>
18:13:22.368: << 1 2AU64ZJ.CNM316E6038<cr><lf>
18:13:22.368: << 2 MRHQGEN.CNM316E5C1E<cr><lf>
18:13:22.368: << .<cr><lf>
18:13:22.368: >> RETR 1<cr><lf>
18:13:22.368: << +OK Here it comes...<cr><lf>
18:13:22.368: << Received: from spooler by XXXX.XXXX.net (Mercury/32 
v4.01a); 14 Nov 2004 18:13:10 +1100<cr><lf>
18:13:22.378: << Message-ID: <070a01c4ca19$637ee430$081b8890@TOM><cr><lf>
18:13:22.378: << From: "Tom" <tom@XXXX.net><cr><lf>
18:13:22.378: << To: <tom@XXXX.XXXX.net><cr><lf>
18:13:22.378: << Subject: 2nd test<cr><lf>
18:13:22.378: << Date: Sun, 14 Nov 2004 18:13:02 +1100<cr><lf>
18:13:22.378: << MIME-Version: 1.0<cr><lf>
18:13:22.378: << Content-Type: text/plain;<cr><lf>
18:13:22.378: << 	format=flowed;<cr><lf>
18:13:22.378: << 	charset="iso-8859-1";<cr><lf>
18:13:22.378: << 	reply-type=original<cr><lf>
18:13:22.378: << Content-Transfer-Encoding: 7bit<cr><lf>
18:13:22.378: << X-Priority: 3<cr><lf>
18:13:22.378: << X-MSMail-Priority: Normal<cr><lf>
18:13:22.378: << X-Mailer: Microsoft Outlook Express 6.00.2900.2180<cr><lf>
18:13:22.378: << X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
<cr><lf>
18:13:22.378: << <cr><lf>
18:13:22.378: << 2nd test<cr><lf>
18:13:22.378: << .<cr><lf>
18:13:22.418: >> DELE 1<cr><lf>
18:13:22.418: << +OK Message deleted.<cr><lf>
18:13:22.418: >> LIST 2<cr><lf>
18:13:22.418: << +OK 2 1010<cr><lf>
18:13:22.418: >> RETR 2<cr><lf>
18:13:22.418: << -ERR file error.<cr><lf>
18:13:22.418: >> QUIT<cr><lf>
18:13:22.418: << +OK XXXX.XXXX.net Server closing down.<cr><lf>
18:13:22.428: --- Connection closed normally at Sun Nov 14 18:13:22 2004. 
---
18:13:22.428: 
0
Tom
11/14/2004 7:46:31 AM
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Tom N <me@privacy.net> organized electrons in article
news:Xns95A1BF0757C88ndt601946x@130.133.1.4 that appeared as follows:
> Windows XP SP2 (one user configured, who is also the administrator
> and has no Windows password)

That's very dangerous for a system connected to the Internet.  Please
secure it and have it checked for viruses, worms, spyware, and adware.

-- 
Thanks and Best Regards,  Jeff G.
My email address in the following is ROT13 encoded to reduce spam:
Guvf vf gur rznvy nqqerff: WIQTWBBBJIAI@fcnzzbgry.pbz

0
Jeff
11/14/2004 2:40:12 PM
Jeff G. wrote:

> Tom N <me@privacy.net> organized electrons in article
> news:Xns95A1BF0757C88ndt601946x@130.133.1.4 that appeared as follows:
>> Windows XP SP2 (one user configured, who is also the administrator
>> and has no Windows password)
> 
> That's very dangerous for a system connected to the Internet.  Please
> secure it and have it checked for viruses, worms, spyware, and adware.

It's not dangerous at all.

Such a config doesn't allow remote access at all - Windows networking 
(remote desktop, file access, printer access) allows NO access when there 
is no password so it is actually more secure (network wise) than having a 
password.  Besides, it has a firewall, virus scanner, latest patches, 
spyware scanners.

Do you have anything constructive to add or do you just want to scold me 
for imagined failings?
0
Tom
11/14/2004 3:12:17 PM
On 14 Nov 2004 07:46:31 GMT, Tom N <me@privacy.net> wrote:

>I have a problem with a newly installed Mercury32 4.01a
>
>I am accessing MercuryP (pop server) from the same PC using Outlook Express 
>as the mail client (also the same problem using Opera as mail client).
>
>Mercury is not deleting mails in the POP mailbox even though mail clients 
>tell it to.  This results in getting multiple copies of emails.  Pop 
>session logs shows the "DELE" command being issued and Mercury replies OK.
>
>Any ideas please?
>
>
>Details are as follows:
>
>The mail clients are configured to delete the mail after it is retrieved 
>(i.e. normal standard POP3 setup), as can be seen from the pop session log 
>below.
>
>If I rename the .cnm file in the mailbox to say A.CNM, then the file is 
>deleted after it is retrieved by the mail client (i.e. works properly).  If 
>I rename it to a name longer that A.CNM, say AA.CNM, it isn't deleted.  
>This suggests to me that there are no permissions problems.
>
>Also when there are two mails in the mailbox, the retrieval of the 2nd one 
>fails (and none are deleted in that case as well - despite "Delete is final 
>: Y").  See log below.
>
>My mailbox path is set to
>C:\Documents and Settings\Tom Surname\My Documents\backup\MercuryMail\~8
>
>Windows XP SP2 (one user configured, who is also the administrator and has 
>no Windows password)
>Nothing unusual in my Windows setup to my knowledge.
>No unusual files permissions.
>C: drive has about 19Gb free.
>
>Mail clients tried:
>	Outlook Express 6
>	Opera 7.23
>
>POP3.PRO is as follows (I've tried other combinations as well):
>	Mark read: N
>	Show read: Y
>	Show status : Y
>	No delete : N
>	Delete is final : Y
>
>There is no POP3 config on per-user basis.

Have you set MercuryP to log?  Have you examined those log files?  I'm
not even sure that MercuryP has a logging function, but I know that
other modules do, so if it does, it might provide some insight.

mike
0
mbpatpas
11/15/2004 1:23:53 AM
Mike Preston wrote:

> Have you set MercuryP to log?  Have you examined those log files?  I'm
> not even sure that MercuryP has a logging function, but I know that
> other modules do, so if it does, it might provide some insight.

Yes, I've got all MercuryP logging enabled (at least, all that's available 
from the MercuryP config dialog).

The pop session logs I originally posted are from MercuryP.

The main mercuryP log just contains stuff like the following, so it is not 
much help in this case.

Connection from 127.0.0.1, Sun Nov 14 13:21:32 2004
0 sec. elapsed, connection closed Sun Nov 14 13:21:32 2004
0
Tom
11/15/2004 2:13:29 AM
Reply: