Hi

I'm a new boy to the Service Partition found on IBM's...

I'm just trying to fix a friends PC... Basically there is a problem with
Windows and I am getting a Kernel32 problem..., which knocks the PC over
when it loads and stops dead.... Fine,  I can sort the software no
problem..., once I can get into it...

The problem is that I have never come across this Service Partition before
and as such I cannot get into the C: drive... i.e. I cannot break into the
Win98 start menu to load the PC in safe mode... ctrl - break doesn't work, I
can't boot from a DOS disk and see the C: drive....

Could someone tell me how this all works...., I'm a bit lost...?, and any
ways of getting into the C: drive at any level would be great...

Any help is very much appreciated..

Colin

You need to specify the machine better than that.

If you are talking about a PC and not a Thinkpad, there is a 300 thinkpad, try
http://www-3.ibm.com/pc/support/site.wss/product.do?template=%2Fproductselection%2Flandingpages%2FbrowseByProductLandingPage.vm&bran
dind=7&validate=true

There can be some pretty decent manuals
available if you specify the model properly.

More below


Colin A <colin.albright@XXXXvaluelink.co.uk> wrote in message
news:3f86b99c$0$8765$ed9e5944@reading.news.pipex.net...

> I'm a new boy to the Service Partition found on IBM's...

> I'm just trying to fix a friends PC... Basically there is a problem
> with Windows and I am getting a Kernel32 problem..., which
> knocks the PC over when it loads and stops dead.... Fine,
> I can sort the software no problem..., once I can get into it...

> The problem is that I have never come across this Service Partition
> before and as such I cannot get into the C: drive... i.e. I cannot break
> into the Win98 start menu to load the PC in safe mode... ctrl - break
> doesn't work, I can't boot from a DOS disk and see the C: drive....

> Could someone tell me how this all works...., I'm a bit lost...?,

The service partition is usually where the builtin diagnostic
stuff is loaded. The manual should tell you how to get into
that and how to change the boot options etc.

> and any ways of getting into the C:
> drive at any level would be great...

Hi, It's a PC 300 (2169-67G) Celeron 566MHz 128KB 64MB 10GB HDD IDE 40XCD
MODEM WIN98

The F11 key doesn't work so I'm guessing that the partition doesn't have the
restore software in it...., which means I cannot "get into" the PC....

What would be the net effect of removing the IBM partition...?

The user doesn't have the restore CD so I'm dead in the water....

Any thoughts...?

Colin

Colin A <colin.albright@XXXXvaluelink.co.uk> wrote in message
news:3f8c2039$0$8767$ed9e5944@reading.news.pipex.net...

> It's a PC 300 (2169-67G) Celeron 566MHz 128KB
> 64MB 10GB HDD IDE 40XCD MODEM WIN98

> The F11 key doesn't work

The documentation does say that it needs to be pressed
quickly. You sure you are pressing it quickly enough ?

> so I'm guessing that the partition doesn't have the restore software in it....,

That is whats in that IBM partition.

> which means I cannot "get into" the PC....

http://www-3.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-4MNJZU
has very adequate documentation.

http://www-3.ibm.com/pc/support/site.wss/product.do?template=/productpage/landingpages/productPageLandingPage.vm&brandind=7&familyin
d=50241&machineind=76748&modelind=77107&partnumberind=0&subcategoryind=0&doctypeind=100&doccategoryind=0&validate=true

> What would be the net effect of removing the IBM partition...?

Basically it should work, but it would then not be
anything like whats documented for that system.

> The user doesn't have the restore CD

Those can be replaced.

so I'm dead in the water....

> Any thoughts...?