> My HP OfficeJet d145 all-in-one printer suddenly reports: > Black ink old. Color ink old. > 8 days to expire. 8 days to expire. > Printing will stop. Printing will stop. > Press enter to continue. Press enter to continue. > > But the ink isn't old. I refilled it just last week. IF YOU HAVE MORE/BETTER LINKS ... PLEASE POST THEM HERE: Here is what I have to help you: List of HP printer warning messages and what they mean: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpd06563&locale=en_US Resetting ink levels in HP printers with HP 14 cartridges: http://stratitec.com/inkrefill/support/inkreset4.html Disabling or resetting HP C5010A & C5011A ink Level Indicators: http://www.alotofthings.com/supportforrefillers/resettingthehpC5010A5011A.html Carly's cunning consumable plan: http://www.theinquirer.net/?article=9220 HP time limits for cartridges even if 75% of the ink is left: http://www.valueshop.co.uk/printer-ink-links.asp How to refill all HP ink cartridges: http://www.valueshop.co.uk/guide-to-refilling-hp-ink-cartridges.asp HP refill ink cartridge care: http://www.cacartridge.com/ink_care.php Inkjet refill kits: http://www.atlascopy.com/refills/atlasbrand/inkjet_refill_kits.htm HP INK JET D125/D135/D145/D155 Overriding Ink Level Gauge: http://www.alotofthings.com/supportforrefillers/resettingthehpC5010A5011A.html The difference between HP A & D cartridges and other refilling tips: http://atlascopy.com/C6578.htm HP ink cartridge refill kits: http://www.ink-etc.com/hp-ink_refill_kit.html http://www.amerijet.org/hp.html http://www.ink-refills.com/d135officejet.htm http://store1.inetu.net/inkexpress/StoreFront.bok There are no legal & warranty issues with refilling ink tanks: http://www.reinkkit.com/InkRefillKitsDir/index.html HP page on the official cartridge warranty expiration date: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpa02075&locale=en_US
"Agent Orange" <agentorange@areyoucrazyforspam.com> wrote in message news:u3uqk01hv3ebcgn1d5lslm6n6bvhkh2acl@4ax.com... > There are no legal & warranty issues with refilling ink tanks: > http://www.reinkkit.com/InkRefillKitsDir/index.html Not true. See: http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00113 There certainly are warranty issues - you cannot expect a printer manufacturer to cover damage you cause. - Bob Headrick, not speaking for my employer HP
Bob Headrick wrote: > > "Agent Orange" <agentorange@areyoucrazyforspam.com> wrote in message > news:u3uqk01hv3ebcgn1d5lslm6n6bvhkh2acl@4ax.com... > > > There are no legal & warranty issues with refilling ink tanks: > > http://www.reinkkit.com/InkRefillKitsDir/index.html > > Not true. See: > http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00113 > > There certainly are warranty issues - you cannot expect a printer manufacturer > to cover damage you cause. true, however hp <quote> Using refilled print cartridges alone does not affect either the warranty or any maintenance contract purchased from HP for its HP Inkjet printers. </quote> some of the ink vendors will guarantee their ink. > > - Bob Headrick, not speaking for my employer HP
>> > There are no legal & warranty issues with refilling ink tanks: >> > http://www.reinkkit.com/InkRefillKitsDir/index.html >> >> Not true. See: >> http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00113 This is a wonderful thread 'cause it contains so much exciting stuff! Here is my take on the three warrantee considerations: POINT 1: HP must honor the warrantee even if you refill ink. POINT 2: IF (and only if) the ink refilling itself caused the damage to the printer, then HP doesn't have to honor the warrantee. POINT 3: Warrantee isn't really an issue (when refilling ink): DETAILS for POINT 1: According to the URL: http://www.reinkkit.com/InkRefillKitsDir/Legality.html "One question that is very popular amongst those who are considering refilling is "Will refilling void my warranty?". The answer to that question is simple - NO. Consumers are often told by salesman or service personnel that competitive ink products may not be used in the consumers printer during the warranty period. They accompany this with the claim that "The use of competitive brands of ink will void (or invalidate) the warranty", with the statement or implication that only the original equipment cartridges and ink may be used. This, of course, tends to cast doubt on the quality of the refilling products being used. This claim, however, is simply not true. Under the Magnuson-Moss warranty act and general principles set forth by the Federal Trade Commission, a manufacturer may not require the use of their brand of user replaceable consumables unless they are providing that item to you free of charge under the terms of the warranty. It's the same thing when General Motors recommends the use of GM oil and GM oil filters in their automobiles for best performance. Any consumer knows that Valvoline or Pennzoil products are acceptable, and can be used without affecting the warranty - the reason this can be done is written in these laws." DETAILS for POINT 3: According to the URL: http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpa00113 "Using refilled print cartridges alone does not affect either the warranty or any maintenance contract purchased from HP for its HP Inkjet printers. However, if an HP Inkjet printer fails or is damaged because you used a modified or refilled HP Inkjet print cartridge, the repair will not be covered under the warranty or by the maintenance contract. Instead, standard time and material charges will be applied to service the printer for that particular failure or damage." DETAILS for POINT 3: As a practical matter, if someone purchases the printer from CostCo (which I do), then the full-money-back warrantee period for almost all things is forever so it's not an issue. I buy EVERYTHING I can at CostCo for precisely that reason. Over tens thousand dollars worth a year. Computers. Clothes. Food. Batteries. Toys. And, yes, printers, photo paper, & ink supplies. I return very few items, but, some things I return even after four or five years and they don't ask any questions. I repeat, I buy everything I can at CostCo for this reason. They win: I win. I could hit the printer with a hammer, and they'd honor the money-back guarantee. I'd never buy electronics from anyone else, unless CostCo didn't carry what I needed or wanted. Even so, by the time a home consumer refills ink, the HP warrantee period (what is it, a year, maybe, on a printer?) may be near up anyway. Plus, think about it, how much can good quality ink (from CostCo) actually damage a printer? It's not magic stuff. PS: I do NOT work for CostCo :)
With nearly 50 posts in this thread, it's possible my issues have been answered, but I would still beg permission to describe the particular problems I have had, steps I have taken to try to correct them, and ask what I should be doing. The printer I am using is an HP officejet d 135. Yeah, one of those with the $25 color ink cartridge that runs out after about 25 prints and the whole machine won't work without it, even if you try printing in black-and-white only! Well, I ran through one color cartridge and managed to prolong its life for awhile using a universal ink refill kit bought at Wal-Mart--in other words, NOT HP ink, but the package said it would work on HP and for awhile it seemed to. After awhile, nothing would do. The machine threw a fit. No matter how many times I pressed ink gauge override, it insisted the cartridge was expired and printing would stop, which it did. It made no prints after the time it said it wouldn't So, I removed it and put in another I had ordered sometime earlier as backup. This one it accepted, though the expiration date was five or six months ago (I don't know if this is the expiration date, or the "must install before" date--it sat for awhile while I strung out the first cartridge till the last gasp.) Either way, the prints are TERRIBLE! On "Fast" or "Normal" the prints are faint and patchy. On "Best" it just runs the paper through, pretending to print, while leaving no image at all! I got a few good prints off the first cartridge and that was it. I poured refill ink into the second cartridge till it would take no more and it still looks like total �rap. What I did was, with the first cartridge I was refilling as instructed, with the syringe through the little holes while in the machine, but could only dribble in a few drops at a time which didn't seem to be doing anything. So with the second cartridge, I placed it in a plastic box with a paper towel on the bottom, and poured ALL the remaining red and yellow ink and most of the blue in until it gushed out the larger holes in the bottom. I didn't try to aim only for the center hole with the syringe. While some went in there, I also saturated every bit of the spongy material I could see. I used one paper towel for the yellow, one for the red, and one for the blue, and cleaned up carefully after each, so the colors didn't mix and the cartridge was clean when I put it in the machine, but still it alarmed me how much ink was on the paper towels! Is it possible that unless it is filled while in the machine, it all runs right back out? So this is how saturated the cartridge is/should be, and still with the �rappy prints! Is this the fault of the cartridge or can (horrors!) something else like the heads actually be damaged? (But how could this be when it has a built-in thing to stop printing and I never fri�kin touched the heads, just carefully removed and replaced the cartridges?) If it is the cartridge, it's undoubtedly living on borrowed time. SO--this leads to the actual questions. 1. Does anyone know the best place for purchasing refill cartridges for this machine, or at the least refill ink which will actually work? In other words, was it the Wal-Mart ink that caused the problem? Does HP sell ink, or, if not, what is the best imitation of their ink, and if I put that ink into one or both of the cartridges will that fix them, or did the Wal-Mart ink ruin them and I have to buy a new one and then refill that with approved ink (presumably in the approved manner--since it seemed to leak all over the other way?) Where should I get the ink, and, if necessary, the new cartridge? 2. If it is the Wal-Mart ink, why is the color every kind of trouble while the black works perfectly well? I am only on the second cartridge of black, which I have filled in the approved manner with the Wal-Mart ink, and it works fine! 3. What is the best way to override the expiration dates on these two cartridges? The second one expired earlier this year, and was never fri�kin in the machine till the other day! I ought to be able to get something out of it! 4. Or am I to be held hostage by whatever price the manufacturers choose to charge? (In other words: for this amount of time, trouble, and expense, just to copy photo album pictures for friends and so on, I might as well just drive to the 1-Hour place and pay them to do it!) Thanks for any help anyone may be able to provide! Cori
You can't keep refilling HP cartridges; they aren't designed for it. The electrical contact between the cartridge and the printer degrades as you take a cartridge in and out. Cleaning the contacts might help - a little. "Cori" <cmashieldscapting@hotmail.com> wrote in message news:6047da4.0410011126.4c3ae1ea@posting.google.com... > With nearly 50 posts in this thread, it's possible my issues have been > answered, but I would still beg permission to describe the particular > problems I have had, steps I have taken to try to correct them, and > ask what I should be doing. > > The printer I am using is an HP officejet d 135. Yeah, one of those > with the $25 color ink cartridge that runs out after about 25 prints > and the whole machine won't work without it, even if you try printing > in black-and-white only! Well, I ran through one color cartridge and > managed to prolong its life for awhile using a universal ink refill > kit bought at Wal-Mart--in other words, NOT HP ink, but the package > said it would work on HP and for awhile it seemed to. After awhile, > nothing would do. The machine threw a fit. No matter how many times > I pressed ink gauge override, it insisted the cartridge was expired > and printing would stop, which it did. It made no prints after the > time it said it wouldn't > > So, I removed it and put in another I had ordered sometime earlier as > backup. This one it accepted, though the expiration date was five or > six months ago (I don't know if this is the expiration date, or the > "must install before" date--it sat for awhile while I strung out the > first cartridge till the last gasp.) Either way, the prints are > TERRIBLE! On "Fast" or "Normal" the prints are faint and patchy. On > "Best" it just runs the paper through, pretending to print, while > leaving no image at all! I got a few good prints off the first > cartridge and that was it. I poured refill ink into the second > cartridge till it would take no more and it still looks like total > �rap. What I did was, with the first cartridge I was refilling as > instructed, with the syringe through the little holes while in the > machine, but could only dribble in a few drops at a time which didn't > seem to be doing anything. So with the second cartridge, I placed it > in a plastic box with a paper towel on the bottom, and poured ALL the > remaining red and yellow ink and most of the blue in until it gushed > out the larger holes in the bottom. I didn't try to aim only for the > center hole with the syringe. While some went in there, I also > saturated every bit of the spongy material I could see. I used one > paper towel for the yellow, one for the red, and one for the blue, and > cleaned up carefully after each, so the colors didn't mix and the > cartridge was clean when I put it in the machine, but still it alarmed > me how much ink was on the paper towels! Is it possible that unless > it is filled while in the machine, it all runs right back out? So > this is how saturated the cartridge is/should be, and still with the > �rappy prints! > > Is this the fault of the cartridge or can (horrors!) something else > like the heads actually be damaged? (But how could this be when it > has a built-in thing to stop printing and I never fri�kin touched the > heads, just carefully removed and replaced the cartridges?) If it is > the cartridge, it's undoubtedly living on borrowed time. > > SO--this leads to the actual questions. > > 1. Does anyone know the best place for purchasing refill cartridges > for this machine, or at the least refill ink which will actually work? > In other words, was it the Wal-Mart ink that caused the problem? > Does HP sell ink, or, if not, what is the best imitation of their ink, > and if I put that ink into one or both of the cartridges will that fix > them, or did the Wal-Mart ink ruin them and I have to buy a new one > and then refill that with approved ink (presumably in the approved > manner--since it seemed to leak all over the other way?) Where should > I get the ink, and, if necessary, the new cartridge? > > 2. If it is the Wal-Mart ink, why is the color every kind of trouble > while the black works perfectly well? I am only on the second > cartridge of black, which I have filled in the approved manner with > the Wal-Mart ink, and it works fine! > > 3. What is the best way to override the expiration dates on these two > cartridges? The second one expired earlier this year, and was never > fri�kin in the machine till the other day! I ought to be able to get > something out of it! > > 4. Or am I to be held hostage by whatever price the manufacturers > choose to charge? (In other words: for this amount of time, trouble, > and expense, just to copy photo album pictures for friends and so on, > I might as well just drive to the 1-Hour place and pay them to do it!) > > Thanks for any help anyone may be able to provide! > > Cori
cmashieldscapting@hotmail.com (Cori) wrote in message news: > 1. Does anyone know the best place for purchasing refill cartridges > for this machine, or at the least refill ink which will actually work? These people http://www.printcountry.com/products.asp?action=listbyprn&printer=40575&caid=26326H675120884@67.0.142.60&cuid=&loid=04050104012601260102040302080001201160118010250300300310506028024060&store=PC&ref=GGYXXAD04 were advertising both products and others over here on the upper right hand corner of this page (the Google version of the Usenet page). What opinions do people here have of them and of any similar businesses? Thanks. Cori
"Marvin Margoshes" <physnospamchem@cloud9.net> wrote in message news:<10lrsqsdcueq8eb@corp.supernews.com>... > You can't keep refilling HP cartridges; they aren't designed for it. The > electrical contact between the cartridge and the printer degrades as you > take a cartridge in and out. Cleaning the contacts might help - a little. OH, MY GOD! You may know whereof you speak. Still a �rap print, but...a MUCH higher-quality �rap! If I keep cleaning them do they keep getting better until it produces a decent print? Cori
Have a look at this very helpful site for HP printer owners http://www.alotofthings.com/supportforrefillers/resettingthehpid.html David Cori wrote: > The printer I am using is an HP officejet d 135. Yeah, one of those > with the $25 color ink cartridge that runs out after about 25 prints > and the whole machine won't work without it, even if you try printing
"quietguy" <david1133@REMOVE-TO-REPLYoptusnet.com.au> wrote in message news:415F6EEB.AC74A57A@REMOVE-TO-REPLYoptusnet.com.au... > Have a look at this very helpful site for HP printer owners > > http://www.alotofthings.com/supportforrefillers/resettingthehpid.html > > David > > Cori wrote: > >> The printer I am using is an HP officejet d 135. The user has a D135, the page you reference has nothing to do with the D135 cartridges and the principles there do not apply. - Bob Headrick, not speaking for my employer HP
What did I do wrong when I replaced my HP14 c5010d ink cartridge? "Supply expired. Replace color ink cartridge. Press enter to continue." 0. Long ago, I set my HP Office Jet d145 printer to stop counting pages printed because I religiously refill the 19ml HP14 C5010a sponge-based color ink cartridge with high quality ink. Note: The steps to turn off the HPOJd145 "ink level indicator" from http://www.alotofthings.com/supportforrefillers/resettingthehpC5010A5011A.html a) Press both the keypad LEFT ARROW & RIGHT ARROW at the same time b) Release both the keypad LEFT ARROW & RIGHT ARROW at the same time c) Press the keypad 4, then the 5, then the 6 in sequence d) Wait for the prompt asking if you want to override the ink level gauge e) Press 1 for Yes. 1. An old HP14 color cartridge was in my HP d145 all-in-one printer for exactly 2.5 contiguous years, finally showing "5 days to expire", "4 days to expire", "3 days to expire", etc. until it "expired" last week. Note: There is no computer attached to this all-in-one printer / copier / fax (I use it as a home office color copier). 2. Based on instructions in comp.periphs.printers, I purchased THREE new HP14 23ml hp5010d color cartridges giving me a total of four HP #14 color ink cartridges, some 19 ml & others a full 23 ml due to HP marketing shenanigans (all are the exact same physical size, HP just fills the ink tank less or more). Note: The actual date on the cartridge is 2004/09/10, which then calculates to a true expiration date of 2006/09/10. So, it still has years of life left (I refill it religiously). 3. THREE TIMES, I turned on the Hewlett Packard Office Jet d145 printer; flipped the top open; removed the prior HP 14 cartridge; installed the next HP14 cartridge; closed the top; then pressed "Enter" to print the obligatory alignment marks; and then shut down the HP OJ d145 printer. Note: I ran step 3 above THREE times; yet, when I placed the refilled first (of four) HP14 color ink cartridges back into the HP OfficeJet d145 printer, the LCD display still reports: "Supply expired. Replace color ink cartridge." QUESTION: I have FOUR HP14 color ink cartridges (one of which had been in the printer for a contiguous 2.5 years). What did I do wrong? Why didn't adding THREE separate new cartridges erase the memory of the original 2.5-years contiguous service cartridge serial number?
"Bob Headrick" <bobh@proaxis.com> wrote in message news: > The user has a D135, the page you reference has nothing to do with the D135 > cartridges and the principles there do not apply. > > - Bob Headrick, not speaking for my employer HP Bob, of the many suggestions given above, which, in your opinion, would apply best to my situation, and can you list any no one else has? I am going to order supplies here http://www.printcountry.com/ unless someone names a good reason not to. They claim to manufacture new cartridges (not remanufactured) that will work with all printers including mine, and to sell ink compatible with them. Cori
cmashieldscapting@hotmail.com (Cori) wrote in message news: > I am going to order supplies here http://www.printcountry.com/ > unless someone names a good reason not to. They claim to manufacture > new cartridges (not remanufactured) that will work with all printers > including mine, and to sell ink compatible with them. > > Cori &%$#@*+++! Now the %$#@&*==+ black cartridge is starting! Could it be the Wal Mart ink? Could it have really destroyed the printer? How do I KNOW whether it's destroyed or just being difficult? Do I have to pay a repair shop person (as I don't pay maintenance on machines and the warranty will have expired--the printer is 2 or 3 years old) to determine what shape it's in, and, if possible, fix it? I just filled the black cartridge--which I have kept filled all along and barely used, and worked more or less fine till today--with fresh ink, cleaned the contacts scrupulously, and tried to print a simple letter. Three copies, each one worse than the last! I'm ordering supplies from the abovenamed place TODAY in a last-ditch effort to make this thing work! I DON'T want to buy another printer--but in the event that I HAVE TO--what brands do people recommend as working best with a Macintosh--one on which a person wants to print out color photographs, as well as scan items, make color photocopies from books and pictures, and maybe one day use as a FAX? Please recommend some brand so I don't have to buy another %#*%@@$&*! HP again! Any suggestions short of pitching it out the window welcome! Thanks for your consideration. Cori
cmashieldscapting@hotmail.com (Cori) wrote in message news:<6047da4.0410041414.2d45442b@posting.google.com>... > cmashieldscapting@hotmail.com (Cori) wrote in message news: > > > I am going to order supplies here http://www.printcountry.com/ > > unless someone names a good reason not to. They claim to manufacture > > new cartridges (not remanufactured) that will work with all printers > > including mine, and to sell ink compatible with them. > > > > Cori > > &%$#@*+++! Now the %$#@&*==+ black cartridge is starting! Could it > be the Wal Mart ink? Could it have really destroyed the printer? How > do I KNOW whether it's destroyed or just being difficult? Do I have > to pay a repair shop person (as I don't pay maintenance on machines > and the warranty will have expired--the printer is 2 or 3 years old) > to determine what shape it's in, and, if possible, fix it? > > I just filled the black cartridge--which I have kept filled all along > and barely used, and worked more or less fine till today--with fresh > ink, cleaned the contacts scrupulously, and tried to print a simple > letter. Three copies, each one worse than the last! I'm ordering > supplies from the abovenamed place TODAY in a last-ditch effort to > make this thing work! > > I DON'T want to buy another printer--but in the event that I HAVE > TO--what brands do people recommend as working best with a > Macintosh--one on which a person wants to print out color photographs, > as well as scan items, make color photocopies from books and pictures, > and maybe one day use as a FAX? Please recommend some brand so I > don't have to buy another %#*%@@$&*! HP again! Any suggestions short > of pitching it out the window welcome! Thanks for your consideration. > > Cori Okay, I didn't send the order, but if I'm lucky I can get to a Cosco before the time by which an online order would arrive. I'll see if they sell the cartridges for less than the going price. While I'm at it I'll see if they sell printers. If they do have a "new" cartridge and it still doesn't work, that will prove it's the printer. Make sense? Cori
On 5 Oct 2004 01:11:47 -0700 cmashieldscapting@hotmail.com (Cori) wrote: > If they do have a "new" cartridge > and it still doesn't work, that will prove it's the printer. Make > sense? No, it could be the printheads. The d series OfficeJets have separate heads and ink tanks. If you're willing to spend about $30/head, try replacing them - start with the black one, and be sure to use an HP ink tank. Take care, -- Stefaan -- "What is stated clearly conceives easily." -- Inspired sales droid
> cmashieldscapting@hotmail.com (Cori) wrote: > > > If they do have a "new" cartridge > > and it still doesn't work, that will prove it's the printer. Make > > sense? > > No, it could be the printheads. The d series OfficeJets have > separate heads and ink tanks. If you're willing to spend about > $30/head, try replacing them - start with the black one, and > be sure to use an HP ink tank. > > Take care, > > -- > Stefaan Thanks, Stefaan. Well, I did make it to Costco today, but found that the cartridges were little or no less expensive there than to buy online even considering postage. I looked at printers (they sold HP and Epson and sold at least cartridges for Canon though I saw no actual Canon printers) and their prices may be better than elsewhere, but as their membership is $45 per year, it seems you'd have to buy so MUCH to justify driving all that way and paying for membership than to just buy the same darn thing for $10 or $20 elsewhere. Well, I can look into having it repaired, but that still means being unable to print till the problem is resolved one way or another. Cori
On 6 Oct 2004 02:32:01 -0700 cmashieldscapting@hotmail.com (Cori) wrote: > > No, it could be the printheads. The d series OfficeJets have > > separate heads and ink tanks. If you're willing to spend about > > $30/head, try replacing them - start with the black one, and > > be sure to use an HP ink tank. > > Thanks, Stefaan. Well, I did make it to Costco today, but found that > the cartridges were little or no less expensive there than to buy > online even considering postage. I looked at printers (they sold HP > and Epson and sold at least cartridges for Canon though I saw no > actual Canon printers) and their prices may be better than elsewhere, > but as their membership is $45 per year, it seems you'd have to buy so > MUCH to justify driving all that way and paying for membership than to > just buy the same darn thing for $10 or $20 elsewhere. Well, I can > look into having it repaired, but that still means being unable to > print till the problem is resolved one way or another. The printheads are user-replaceable. The HP short reference is 14, but you get the following items under that header: C4920A, C4921A, C4922A, C4923A: Black, Magenta, Cyan, Yellow heads C5010D: Tri-colour ink tank C5011D: Black ink tank If you've printed a lot, then in all likelihood the heads are shot. This might be precipitated by getting air in the nozzles due to refilling... I do however agree that driving a long way for a few dollars less is a bad idea, especially if you've got to pay $45/annum for membership. Take care, -- Stefaan -- "What is stated clearly conceives easily." -- Inspired sales droid
Stefaan A Eeckels <tengo@DELETEMEecc.lu> wrote in message news: > The printheads are user-replaceable. The HP short reference is 14, > but you get the following items under that header: > > C4920A, C4921A, C4922A, C4923A: Black, Magenta, Cyan, Yellow heads > C5010D: Tri-colour ink tank > C5011D: Black ink tank > > If you've printed a lot, then in all likelihood the heads are > shot. This might be precipitated by getting air in the nozzles > due to refilling... > > I do however agree that driving a long way for a few dollars > less is a bad idea, especially if you've got to pay $45/annum > for membership. > > Take care, > > -- > Stefaan I never had a chance to print what I would even remotely consider a lot. The machine is three years old. It sat in the box for a year till I could get my workstation set up well enough to take it. When I unpacked it, I couldn't connect it to the Mac so it sat for another year being used as a photocopier only, not a printer. I finally had to pay some computer experts to connect it and do a few other things. The same people now say they will look at it. Before I shoot it, they will tell me what's wrong, whether they can fix it, and how not to have it happen again. I will be upfront that I don't want to pay a lot to fix it. As I told them, I went through two cartridges--one black, one color--which I refilled for awhile before they quit. The second two are in there now. The black worked for awhile, but the color went bad from Day One and as soon as I installed it the black went bad as well. I don't know if there's any way to drain the "non-approved" ink from the cartridges and replace it with "approved" ink or whether, if it was the ink which did the damage, I'll be stuck replacing the heads and buying new cartridges as well. Cori
On 8 Oct 2004 01:58:17 -0700 cmashieldscapting@hotmail.com (Cori) wrote: > I don't know if there's any way to drain the > "non-approved" ink from the cartridges and replace it with "approved" > ink or whether, if it was the ink which did the damage, I'll be stuck > replacing the heads and buying new cartridges as well. The running costs of those printers are quite substantial, (which one could/should know upfront :-), and _not_ printing isn't good for the heads (or at least the quality of the output). It does happen that our d155xi sits idle for one week (no faxes, no printouts, no copies, as the only thing the d155xi _must_ do is receive faxes and we have other printers and a b/w photocopier), I need to clean the printheads (HP Director|SETTINGS|Maintenance|Clean Printheads) to get decent output (if not, the colors are washed out and black printing is very uneven). You did try cleaning the printheads through the Director menu, didn't you? -- Stefaan -- "What is stated clearly conceives easily." -- Inspired sales droid