Bulldog upsd crashes - comp.sys.mac.apps

Earlier this year I bought a Belkin UPS. It comes with power management software called Bulldog. If the power goes out an alert pops up, and it has hooks into the Energy Saver preferences so that you can configure orderly shutdown if the power is out for too long. The heart of this is a background process called "upsd", which communicates with the UPS. Ever since August 1, this has been crashing on startup, so none of the nice features work. I tried reinstalling the software, but it didn't help. This started immediately after I installed Security Update 2008-005, and it has persisted since upgrading to 10.5.5. I didn't notice it until a week or two ago. I reported it to Belkin technical support, but all they could say was "It's an OS problem, contact your vendor." Does anyone else use this software, and are you having the same problem? Have you found a solution? The crash report doesn't have much information in it: Process: upsd [214] Path: /Applications/Bulldog/upsd Identifier: upsd Version: ??? (???) Code Type: PPC (Translated) Parent Process: launchd [1] Date/Time: 2008-08-01 23:14:05.859 -0400 OS Version: Mac OS X 10.5.4 (9E17) Report Version: 6 Exception Type: EXC_CRASH (SIGTRAP) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 0 Thread 0 Crashed: 0 ??? 0x801a308a 0 + 2149200010 1 translate 0xb80b6b00 0xb8000000 + 748288 2 translate 0xb80b7007 0xb8000000 + 749575 3 translate 0xb80d49c0 0xb8000000 + 870848 4 translate 0xb813ce79 spin_lock_wrapper + 1981 Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000000 ebx: 0xb80b6c78 ecx: 0xb7fff9ac edx: 0x801a308a edi: 0xb8208980 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac ss: 0x0000001f efl: 0x00000246 eip: 0x801a308a cs: 0x00000007 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0x802947bd Binary Images: 0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate Translated Code Information: NO CRASH REPORT -- Barry Margolin, barmar@alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***

In article <barmar-B4795D.22491924092008@news.motzarella.org>, Barry Margolin <barmar@alum.mit.edu> wrote: > Earlier this year I bought a Belkin UPS. It comes with power management > software called Bulldog. If the power goes out an alert pops up, and it > has hooks into the Energy Saver preferences so that you can configure > orderly shutdown if the power is out for too long. What version Mac OS X are you running? Are you aware Mac OS X 10.5 and 10.4 (maybe even 10.3) has built-in support for USB-based UPS devices? -- Send responses to the relevant news group rather than to me, as E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR

In article <jollyroger-31FDED.21543624092008@news.individual.net>, Jolly Roger <jollyroger@pobox.com> wrote: > In article <barmar-B4795D.22491924092008@news.motzarella.org>, > Barry Margolin <barmar@alum.mit.edu> wrote: > > > Earlier this year I bought a Belkin UPS. It comes with power management > > software called Bulldog. If the power goes out an alert pops up, and it > > has hooks into the Energy Saver preferences so that you can configure > > orderly shutdown if the power is out for too long. > > What version Mac OS X are you running? 10.5.5. > > Are you aware Mac OS X 10.5 and 10.4 (maybe even 10.3) has built-in > support for USB-based UPS devices? No, I didn't know that. I assumed all the UPS-related options were added to Energy Saver by Bulldog, not native. So I guess I can just trash Bulldog. -- Barry Margolin, barmar@alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***

In article <barmar-A939F3.14582825092008@news.motzarella.org>, Barry Margolin <barmar@alum.mit.edu> wrote: > In article <jollyroger-31FDED.21543624092008@news.individual.net>, > Jolly Roger <jollyroger@pobox.com> wrote: > > > In article <barmar-B4795D.22491924092008@news.motzarella.org>, > > Barry Margolin <barmar@alum.mit.edu> wrote: > > > > > Earlier this year I bought a Belkin UPS. It comes with power management > > > software called Bulldog. If the power goes out an alert pops up, and it > > > has hooks into the Energy Saver preferences so that you can configure > > > orderly shutdown if the power is out for too long. > > > > What version Mac OS X are you running? > > 10.5.5. > > > Are you aware Mac OS X 10.5 and 10.4 (maybe even 10.3) has built-in > > support for USB-based UPS devices? > > No, I didn't know that. I assumed all the UPS-related options were > added to Energy Saver by Bulldog, not native. So I guess I can just > trash Bulldog. You'll need to be sure to *properly* uninstall it, because typically third-party UPS software *disables* Apple's UPS kernel extension(s). -- Send responses to the relevant news group rather than to me, as E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR

In article <jollyroger-54FE99.17103825092008@news.individual.net>, Jolly Roger <jollyroger@pobox.com> wrote: > In article <barmar-A939F3.14582825092008@news.motzarella.org>, > Barry Margolin <barmar@alum.mit.edu> wrote: > > > In article <jollyroger-31FDED.21543624092008@news.individual.net>, > > Jolly Roger <jollyroger@pobox.com> wrote: > > > > > In article <barmar-B4795D.22491924092008@news.motzarella.org>, > > > Barry Margolin <barmar@alum.mit.edu> wrote: > > > > > > > Earlier this year I bought a Belkin UPS. It comes with power > > > > management > > > > software called Bulldog. If the power goes out an alert pops up, and > > > > it > > > > has hooks into the Energy Saver preferences so that you can configure > > > > orderly shutdown if the power is out for too long. > > > > > > What version Mac OS X are you running? > > > > 10.5.5. > > > > > Are you aware Mac OS X 10.5 and 10.4 (maybe even 10.3) has built-in > > > support for USB-based UPS devices? > > > > No, I didn't know that. I assumed all the UPS-related options were > > added to Energy Saver by Bulldog, not native. So I guess I can just > > trash Bulldog. > > You'll need to be sure to *properly* uninstall it, because typically > third-party UPS software *disables* Apple's UPS kernel extension(s). It has an uninstall script. It kills the upsd process (which isn't running for me), deletes the application directory, deletes the startup item that starts upsd, and deletes the package file from /Library/Receipts. I assume upsd disables the kernel extensions, so this doesn't happen when it crashes. -- Barry Margolin, barmar@alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***