In article <email@example.com>,
Phil Stripling <firstname.lastname@example.org> wrote:
> I'm using Mail 4.1 on 10.6.1, and my wife is using Mail 2.1.3 on
> 10.4.11, so there's not an exact convergence.
> I have mine set up to get mail from our web host, and it works fine. I
> have Louise's set up to get mail from our Web host, and it doesn't
> work. My problem is that I have no clue how to diagnose the problem -
> which end it's on. As far as I can tell, I set both accounts up the
> same on our Web host (an external service, not run by us), and I've set
> both mail.app accounts up the same.
> How do I troubleshoot this?
Can you get mail from her account using your computer?
Since Mail 2.x doesn't have the "Show Details" feature in Connection
Doctor, there's no mechanism in the app to troubleshoot problems like
this. I'd use Wireshark to capture and view the POP or IMAP session
with the web host.
Barry Margolin, email@example.com
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