A friend of mine bought a Brother wireless 11" x 17" scanner/printer to go with her
Mac Air laptop. She installed the software. It instructed her to go to her router
(a new Belkin "N" speed) and push some kind of Setup button on the top front (for
automatic setup)...which she did. It didn't work. In fact, the internet quit
working on her Air.
I stopped over to help. First, I went into the router back office and disabled WAP
encryption. Now, the internet is working again on her laptop.
Then, we reinstalled the Brother software, entered the IP address that the printer
showed on it's LCD Menu, but it couldn't find the printer. The wireless printer has
a menu function to search for the nearest computer and connect to it. We tried that,
and it said it had successfully found the computer and connected, but it still doesn't
work. The laptop itself does not see the printer under Settings/Printer. It says to
check the settings.
When we connected using a USB cable, it finds the printer, and it prints normally.
We tried uninstalling and reinstalling the Brother software, but no change.
Next time, I'm going to check if the router is set for "N" only. If so, I'll set it
to see "G" as well. That could be the problem.
If this doesn't work, does anyone have any more suggestions?
Thanks!
Scott
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golden (47)
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12/1/2008 7:53:22 AM |
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On Mon, 1 Dec 2008 02:53:22 -0500, Scott wrote
(in article <493397F2.405D05D1@uslink.net>):
> A friend of mine bought a Brother wireless 11" x 17" scanner/printer
> to go with her Mac Air laptop. She installed the software. It
> instructed her to go to her router (a new Belkin "N" speed) and push
> some kind of Setup button on the top front (for automatic
> setup)...which she did. It didn't work. In fact, the internet quit
> working on her Air.
Could the set-up stuff assume a Windows system of some sort?
What are the system requirements for the Belkin? Same thing
for the scanner/printer?
> I stopped over to help. First, I went into the router back office and
> disabled WAP encryption. Now, the internet is working again on
> her laptop.
Good luck.
> Then, we reinstalled the Brother software, entered the IP address
> that the printer showed on it's LCD Menu, but it couldn't find the
> printer. The wireless printer has a menu function to search for the
> nearest computer and connect to it. We tried that, and it said it
> had successfully found the computer and connected, but it still
> doesn't work. The laptop itself does not see the printer under
> Settings/Printer. It says to check the settings.
> When we connected using a USB cable, it finds the printer, and
> it prints normally.
> We tried uninstalling and reinstalling the Brother software, but no
> change.
> Next time, I'm going to check if the router is set for "N" only. If so,
> I'll set it to see "G" as well. That could be the problem.
Could be.
> If this doesn't work, does anyone have any more suggestions?
Check the requirements for the router? Does it have WEP/WPA?
I'd guess the auto-setup functionality is limited to Windows XP. I
haven't seen much acceptance by manufacturers for Vista, but
that could be there.
Good luck.
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wayned (48)
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12/2/2008 2:43:01 AM
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In article <493397F2.405D05D1@uslink.net>, Scott <golden@uslink.net>
wrote:
> First, I went into the router back office and disabled WAP
> encryption.
I hope you're aware of the security, legal, and other ramifications of
doing this!
--
Send responses to the relevant news group rather than email to me.
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due to Google's refusal to prevent spammers from posting
messages through their servers, I often ignore posts from Google
Groups. Use a real news client if you want me to see your posts.
JR
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jollyroger (10523)
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12/2/2008 3:00:41 AM
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2 Replies
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