System error 3503 - comp.sys.tandem

Hello, We have a system which is Blade machine ( not sure what blade really means here, Itanium?) And today when I was trying cp command, I got below error /home/william: cp fileA fileB cp: fileA: Guardian or User Defined Error 3503 The same error 3503 occurs when I was trying on other commands which will cause an I-O action This error only happens on OSS platform, system info is J06 10 NSE-M Appreciate your advice. Thanks @will

On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cdyj...@ms= n.com> wrote: > Hello, > > We have a system which is Blade machine ( not sure what blade really > means here, Itanium?) > And today when I was trying cp command, I got below error > /home/william: cp fileA fileB > cp: fileA: Guardian or User Defined Error 3503 > > The same error 3503 occurs when I was trying on other commands which > will cause an I-O action > > This error only happens on OSS platform, system info is J06 10 NSE-M > > Appreciate your advice. > > Thanks > @will A correction - the command I show above should be- /home/william: cp fileA fileB cp: fileB: Guardian or User Defined Error 3503

William, Lin wrote: > On 1��5��, ��12ʱ51��, "William, Lin" <cdyj...@msn.com> wrote: > >>Hello, >> >>We have a system which is Blade machine ( not sure what blade really >>means here, Itanium?) >>And today when I was trying cp command, I got below error >>/home/william: cp fileA fileB >>cp: fileA: Guardian or User Defined Error 3503 >> >>The same error 3503 occurs when I was trying on other commands which >>will cause an I-O action >> >>This error only happens on OSS platform, system info is J06 10 NSE-M >> >>Appreciate your advice. >> >>Thanks >>@will > > > A correction - the command I show above should be- > /home/william: cp fileA fileB > cp: fileB: Guardian or User Defined Error 3503 Well this is a little odd. I expected to find error 3503 in the Guardian Procedure Errors and Message Manual. I do find an error 3502, but no other error numbers near that one. The closest preceding error is 1163 and the closest number following is that the range 4000 through 4999 are Open System Services errors. This was in the version of the manual retrieved today via the J-Series documentation page. It seems odd to me that there is just that one error, 3502, defined in that large unused span. I wonder whether a large number of error number descriptions got lost somewhere along the way. Try entering the command ERROR 3503 from a TACL prompt and see whether it gives any explanation for that error number. Have you tried checking the system log to see whether there are any messages that seem to be reporting problems about the OSS environment? Also check for any errors displayed by the commands that start up the OSS environment, if they output from them gets saved. I have a feeling that this has something to do with some failure or misconfiguration of the OSS environment, but no evidence to support that. Is this problem happening with all OSS users or just this one? Was this user able to work normally for a while, then the error started happening, or is the user newly created and has had this problem from the start? If so, check the attributes given the user when it was created. Do other OSS commands, ls, cat, and other commands that do not create files work okay? Do other commands that create files also fail?

On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cdyj...@= msn.com> wrote: > > > > > > > Hello, > > > We have a system which is Blade machine ( not sure what blade really > > means here, Itanium?) > > And today when I was trying cp command, I got below error > > /home/william: cp fileA fileB > > cp: fileA: Guardian or User Defined Error 3503 > > > The same error 3503 occurs when I was trying on other commands which > > will cause an I-O action > > > This error only happens on OSS platform, system info is J06 10 NSE-M > > > Appreciate your advice. > > > Thanks > > @will > > A correction - the command I show above should be- > /home/william: cp fileA fileB > cp: fileB: Guardian or User Defined Error 3503 Your problem is related to accessing virtual SMF volumes. One possibility is that all prerequisite SPRs have not all been installed. Another, more easily checked, is that you are trying to use a virtual volume. Are you really trying 'cp fileA fileB' or perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'?

On 1=E6=9C=885=E6=97=A5, =E4=B8=8A=E5=8D=884=E6=97=B611=E5=88=86, Keith Dic= k <kd...@acm.org> wrote: > William, Lin wrote: > > On 1 5 , 12=CA=B151 , "William, Lin" <cdyj...@msn.com> wrote: > > >>Hello, > > >>We have a system which is Blade machine ( not sure what blade really > >>means here, Itanium?) > >>And today when I was trying cp command, I got below error > >>/home/william: cp fileA fileB > >>cp: fileA: Guardian or User Defined Error 3503 > > >>The same error 3503 occurs when I was trying on other commands which > >>will cause an I-O action > > >>This error only happens on OSS platform, system info is =C2=A0J06 10 NS= E-M > > >>Appreciate your advice. > > >>Thanks > >>@will > > > A correction - the command I show above should be- > > /home/william: cp fileA fileB > > cp: fileB: Guardian or User Defined Error 3503 > > Well this is a little odd. =C2=A0I expected to find error 3503 in the Gua= rdian Procedure Errors and Message Manual. =C2=A0I do find an error 3502, b= ut no other error numbers near that one. =C2=A0The closest preceding error = is 1163 and the closest number following is that the range 4000 through 499= 9 are Open System Services errors. =C2=A0This was in the version of the man= ual retrieved today via the J-Series documentation page. =C2=A0It seems odd= to me that there is just that one error, 3502, defined in that large unuse= d span. =C2=A0I wonder whether a large number of error number descriptions = got lost somewhere along the way. > > Try entering the command ERROR 3503 from a TACL prompt and see whether it= gives any explanation for that error number. > $LOG00.MASTER 4> error 3503 3503 Server does not support this dialect. > Have you tried checking the system log to see whether there are any messa= ges that seem to be reporting problems about the OSS environment? =C2=A0Als= o check for any errors displayed by the commands that start up the OSS envi= ronment, if they output from them gets saved. =C2=A0I have a feeling that t= his has something to do with some failure or misconfiguration of the OSS en= vironment, but no evidence to support that. Agree, but I'm not allowed to access system log. > > Is this problem happening with all OSS users or just this one? =C2=A0Was = this user able to work normally for a while, then the error started happeni= ng, or is the user newly created and has had this problem from the start? = =C2=A0If so, check the attributes given the user when it was created. > All uses, all time. Even Super.Super > Do other OSS commands, ls, cat, and other commands that do not create fil= es work okay? =C2=A0Do other commands that create files also fail? Yes & Yes ( rm, rmdir works, mkdir also works) I get more info as below - There are several directories under OSS, any I-O actions under these directories will cause 3503 error. The only exception is /home I can do I-O actions under this directory Thanks @will

On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <mustlearnt= an...@netscape.net> wrote: > On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > > > > > > On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cdyj..= ..@msn.com> wrote: > > > > Hello, > > > > We have a system which is Blade machine ( not sure what blade really > > > means here, Itanium?) > > > And today when I was trying cp command, I got below error > > > /home/william: cp fileA fileB > > > cp: fileA: Guardian or User Defined Error 3503 > > > > The same error 3503 occurs when I was trying on other commands which > > > will cause an I-O action > > > > This error only happens on OSS platform, system info is J06 10 NSE-M > > > > Appreciate your advice. > > > > Thanks > > > @will > > > A correction - the command I show above should be- > > /home/william: cp fileA fileB > > cp: fileB: Guardian or User Defined Error 3503 > > Your problem is related to accessing virtual SMF volumes. One > possibility is that all prerequisite SPRs have not all been > installed. Another, more easily checked, is that you are trying to > use a virtual volume. Are you really trying 'cp fileA fileB' or > perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? Sorry for my short knowledge, but what are SMF/ SPRs ? How could I check/fix them? I only did copy command on OSS. Thanks @will

William, Lin wrote: > On 1��5��, ��5ʱ27��, mustlearntandem <mustlearntan...@netscape.net> > wrote: > >>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: >> >> >> >> >> >> >>>On 1��5��, ��12ʱ51��, "William, Lin" <cdyj...@msn.com> wrote: >> >>>>Hello, >> >>>>We have a system which is Blade machine ( not sure what blade really >>>>means here, Itanium?) >>>>And today when I was trying cp command, I got below error >>>>/home/william: cp fileA fileB >>>>cp: fileA: Guardian or User Defined Error 3503 >> >>>>The same error 3503 occurs when I was trying on other commands which >>>>will cause an I-O action >> >>>>This error only happens on OSS platform, system info is J06 10 NSE-M >> >>>>Appreciate your advice. >> >>>>Thanks >>>>@will >> >>>A correction - the command I show above should be- >>>/home/william: cp fileA fileB >>>cp: fileB: Guardian or User Defined Error 3503 >> >>Your problem is related to accessing virtual SMF volumes. One >>possibility is that all prerequisite SPRs have not all been >>installed. Another, more easily checked, is that you are trying to >>use a virtual volume. Are you really trying 'cp fileA fileB' or >>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? > > > Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > check/fix them? > > I only did copy command on OSS. > > Thanks > @will SMF is the software product that provides virtual discs, that is, logical volumes that are not identical to physical disks. Storage Management Foundation is the formal name for the product if I remember correctly. SPR is the term for a software update -- Software Product Revision, I think.

William, Lin wrote: > On 1月5日, 上午4时11分, Keith Dick <kd...@acm.org> wrote: > >>William, Lin wrote: >> >>>On 1 5 , 12ʱ51 , "William, Lin" <cdyj...@msn.com> wrote: >> >>>>Hello, >> >>>>We have a system which is Blade machine ( not sure what blade really >>>>means here, Itanium?) >>>>And today when I was trying cp command, I got below error >>>>/home/william: cp fileA fileB >>>>cp: fileA: Guardian or User Defined Error 3503 >> >>>>The same error 3503 occurs when I was trying on other commands which >>>>will cause an I-O action >> >>>>This error only happens on OSS platform, system info is J06 10 NSE-M >> >>>>Appreciate your advice. >> >>>>Thanks >>>>@will >> >>>A correction - the command I show above should be- >>>/home/william: cp fileA fileB >>>cp: fileB: Guardian or User Defined Error 3503 >> >>Well this is a little odd. I expected to find error 3503 in the Guardian Procedure Errors and Message Manual. I do find an error 3502, but no other error numbers near that one. The closest preceding error is 1163 and the closest number following is that the range 4000 through 4999 are Open System Services errors. This was in the version of the manual retrieved today via the J-Series documentation page. It seems odd to me that there is just that one error, 3502, defined in that large unused span. I wonder whether a large number of error number descriptions got lost somewhere along the way. >> >>Try entering the command ERROR 3503 from a TACL prompt and see whether it gives any explanation for that error number. >> > > $LOG00.MASTER 4> error 3503 > 3503 Server does not support this dialect. I think this indicates an incompatibility between two system software components on your system. "dialect" is a term Tandem system software developers use for the version of the messages exchanged between system processes. The system managers probably need to review recent software updates they have installed and make sure all the dependencies for those updates have also been installed. Your report below that creating and deleting directories works but creating files does not work is probably an important clue to help identify the components that are incompatible. > > >>Have you tried checking the system log to see whether there are any messages that seem to be reporting problems about the OSS environment? Also check for any errors displayed by the commands that start up the OSS environment, if they output from them gets saved. I have a feeling that this has something to do with some failure or misconfiguration of the OSS environment, but no evidence to support that. > > > Agree, but I'm not allowed to access system log. > >>Is this problem happening with all OSS users or just this one? Was this user able to work normally for a while, then the error started happening, or is the user newly created and has had this problem from the start? If so, check the attributes given the user when it was created. >> > > > All uses, all time. Even Super.Super > > >>Do other OSS commands, ls, cat, and other commands that do not create files work okay? Do other commands that create files also fail? > > > Yes & Yes ( rm, rmdir works, mkdir also works) > > I get more info as below - > > There are several directories under OSS, any I-O actions under these > directories will cause 3503 error. The only exception is /home I > can do I-O actions under this directory > > Thanks > @will >

Keith Dick wrote: > William, Lin wrote: > >>On 1��5��, ��5ʱ27��, mustlearntandem <mustlearntan...@netscape.net> >>wrote: >> >> >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: >>> >>> >>> >>> >>> >>> >>> >>>>On 1��5��, ��12ʱ51��, "William, Lin" <cdyj...@msn.com> wrote: >>> >>>>>Hello, >>> >>>>>We have a system which is Blade machine ( not sure what blade really >>>>>means here, Itanium?) >>>>>And today when I was trying cp command, I got below error >>>>>/home/william: cp fileA fileB >>>>>cp: fileA: Guardian or User Defined Error 3503 >>> >>>>>The same error 3503 occurs when I was trying on other commands which >>>>>will cause an I-O action >>> >>>>>This error only happens on OSS platform, system info is J06 10 NSE-M >>> >>>>>Appreciate your advice. >>> >>>>>Thanks >>>>>@will >>> >>>>A correction - the command I show above should be- >>>>/home/william: cp fileA fileB >>>>cp: fileB: Guardian or User Defined Error 3503 >>> >>>Your problem is related to accessing virtual SMF volumes. One >>>possibility is that all prerequisite SPRs have not all been >>>installed. Another, more easily checked, is that you are trying to >>>use a virtual volume. Are you really trying 'cp fileA fileB' or >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? >> >> >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I >>check/fix them? >> >>I only did copy command on OSS. >> >>Thanks >>@will > > > SMF is the software product that provides virtual discs, that is, logical volumes that are not identical to physical disks. Storage Management Foundation is the formal name for the product if I remember correctly. > > SPR is the term for a software update -- Software Product Revision, I think. I should have mentioned this: I imagine the reason mustlearntandem mentioned SMF is that OSS and SMF do not work together, or at least they have not in the past. The issue has been mentioned here a number of times. It is possible that it has been fixed recently, but I have not heard that it was fixed. I know that OSS processes could not access Guardian files that were on virtual discs. That is the issue that usually arises and has been mentioned here. I do not know what error occurred when such access was attempted. I suppose it might be the 3503 error that you are getting now, but it easily could be some other error. I imagine that the discs on which OSS files are stored also cannot be virtual discs, but I do not believe that has been discussed here. In any case, that is something your system managers would be responsible for, not you, and I think they would have been adequately warned if there is such a restriction.

On Jan 5, 2:31 pm, Keith Dick <kd...@acm.org> wrote: > Keith Dick wrote: > > William, Lin wrote: > > >>On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <mustle= arntan...@netscape.net> > >>wrote: > > >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > >>>>On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cdyj= ....@msn.com> wrote: > > >>>>>Hello, > > >>>>>We have a system which is Blade machine ( not sure what blade really > >>>>>means here, Itanium?) > >>>>>And today when I was trying cp command, I got below error > >>>>>/home/william: cp fileA fileB > >>>>>cp: fileA: Guardian or User Defined Error 3503 > > >>>>>The same error 3503 occurs when I was trying on other commands which > >>>>>will cause an I-O action > > >>>>>This error only happens on OSS platform, system info is J06 10 NSE-= M > > >>>>>Appreciate your advice. > > >>>>>Thanks > >>>>>@will > > >>>>A correction - the command I show above should be- > >>>>/home/william: cp fileA fileB > >>>>cp: fileB: Guardian or User Defined Error 3503 > > >>>Your problem is related to accessing virtual SMF volumes. One > >>>possibility is that all prerequisite SPRs have not all been > >>>installed. Another, more easily checked, is that you are trying to > >>>use a virtual volume. Are you really trying 'cp fileA fileB' or > >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? > > >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > >>check/fix them? > > >>I only did copy command on OSS. > > >>Thanks > >>@will > > > SMF is the software product that provides virtual discs, that is, logic= al volumes that are not identical to physical disks. Storage Management Fo= undation is the formal name for the product if I remember correctly. > > > SPR is the term for a software update -- Software Product Revision, I t= hink. > > I should have mentioned this: I imagine the reason mustlearntandem menti= oned SMF is that OSS and SMF do not work together, or at least they have no= t in the past. The issue has been mentioned here a number of times. It is= possible that it has been fixed recently, but I have not heard that it was= fixed. =20 > > I know that OSS processes could not access Guardian files that were on vi= rtual discs. That is the issue that usually arises and has been mentioned = here. I do not know what error occurred when such access was attempted. I= suppose it might be the 3503 error that you are getting now, but it easily= could be some other error. > > I imagine that the discs on which OSS files are stored also cannot be vir= tual discs, but I do not believe that has been discussed here. In any case= , that is something your system managers would be responsible for, not you,= and I think they would have been adequately warned if there is such a rest= riction.- Hide quoted text - > > - Show quoted text - Error 3503 indicates that the addressee does not support the dialect of a received request.

On Jan 5, 7:53 pm, Bikku <bikku...@gmail.com> wrote: > On Jan 5, 2:31 pm, Keith Dick <kd...@acm.org> wrote: > > > > > > > Keith Dick wrote: > > > William, Lin wrote: > > > >>On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <must= learntan...@netscape.net> > > >>wrote: > > > >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > > >>>>On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cd= yj...@msn.com> wrote: > > > >>>>>Hello, > > > >>>>>We have a system which is Blade machine ( not sure what blade real= ly > > >>>>>means here, Itanium?) > > >>>>>And today when I was trying cp command, I got below error > > >>>>>/home/william: cp fileA fileB > > >>>>>cp: fileA: Guardian or User Defined Error 3503 > > > >>>>>The same error 3503 occurs when I was trying on other commands whi= ch > > >>>>>will cause an I-O action > > > >>>>>This error only happens on OSS platform, system info is J06 10 NS= E-M > > > >>>>>Appreciate your advice. > > > >>>>>Thanks > > >>>>>@will > > > >>>>A correction - the command I show above should be- > > >>>>/home/william: cp fileA fileB > > >>>>cp: fileB: Guardian or User Defined Error 3503 > > > >>>Your problem is related to accessing virtual SMF volumes. One > > >>>possibility is that all prerequisite SPRs have not all been > > >>>installed. Another, more easily checked, is that you are trying to > > >>>use a virtual volume. Are you really trying 'cp fileA fileB' or > > >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'= ? > > > >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > > >>check/fix them? > > > >>I only did copy command on OSS. > > > >>Thanks > > >>@will > > > > SMF is the software product that provides virtual discs, that is, log= ical volumes that are not identical to physical disks. Storage Management = Foundation is the formal name for the product if I remember correctly. > > > > SPR is the term for a software update -- Software Product Revision, I= think. > > > I should have mentioned this: I imagine the reason mustlearntandem men= tioned SMF is that OSS and SMF do not work together, or at least they have = not in the past. The issue has been mentioned here a number of times. It = is possible that it has been fixed recently, but I have not heard that it w= as fixed. =20 > > > I know that OSS processes could not access Guardian files that were on = virtual discs. That is the issue that usually arises and has been mentione= d here. I do not know what error occurred when such access was attempted. = I suppose it might be the 3503 error that you are getting now, but it easi= ly could be some other error. > > > I imagine that the discs on which OSS files are stored also cannot be v= irtual discs, but I do not believe that has been discussed here. In any ca= se, that is something your system managers would be responsible for, not yo= u, and I think they would have been adequately warned if there is such a re= striction.- Hide quoted text - > > > - Show quoted text - > > Error 3503 indicates that the addressee does not support the dialect > of a received request.- Hide quoted text - > > - Show quoted text - I am suspecting that disk process could have detected a invalid dialect while creating fileB. Hence, file system error 3503 is propagated to cp utility. Can you check one thing, get the guardian name of file A (from oss type gname <filename>) and create a one temporary file from TACL on the same disk. See whether you can create the file or not.

On 1=D4=C25=C8=D5, =CF=C2=CE=E75=CA=B131=B7=D6, Keith Dick <kd...@acm.org> = wrote: > Keith Dick wrote: > > William, Lin wrote: > > >>On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <mustle= arntan...@netscape.net> > >>wrote: > > >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > >>>>On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cdyj= ....@msn.com> wrote: > > >>>>>Hello, > > >>>>>We have a system which is Blade machine ( not sure what blade really > >>>>>means here, Itanium?) > >>>>>And today when I was trying cp command, I got below error > >>>>>/home/william: cp fileA fileB > >>>>>cp: fileA: Guardian or User Defined Error 3503 > > >>>>>The same error 3503 occurs when I was trying on other commands which > >>>>>will cause an I-O action > > >>>>>This error only happens on OSS platform, system info is J06 10 NSE-= M > > >>>>>Appreciate your advice. > > >>>>>Thanks > >>>>>@will > > >>>>A correction - the command I show above should be- > >>>>/home/william: cp fileA fileB > >>>>cp: fileB: Guardian or User Defined Error 3503 > > >>>Your problem is related to accessing virtual SMF volumes. One > >>>possibility is that all prerequisite SPRs have not all been > >>>installed. Another, more easily checked, is that you are trying to > >>>use a virtual volume. Are you really trying 'cp fileA fileB' or > >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? > > >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > >>check/fix them? > > >>I only did copy command on OSS. > > >>Thanks > >>@will > > > SMF is the software product that provides virtual discs, that is, logic= al volumes that are not identical to physical disks. Storage Management Fo= undation is the formal name for the product if I remember correctly. > > > SPR is the term for a software update -- Software Product Revision, I t= hink. > > I should have mentioned this: I imagine the reason mustlearntandem menti= oned SMF is that OSS and SMF do not work together, or at least they have no= t in the past. The issue has been mentioned here a number of times. It is= possible that it has been fixed recently, but I have not heard that it was= fixed. =20 > > I know that OSS processes could not access Guardian files that were on vi= rtual discs. That is the issue that usually arises and has been mentioned = here. I do not know what error occurred when such access was attempted. I= suppose it might be the 3503 error that you are getting now, but it easily= could be some other error. > > I imagine that the discs on which OSS files are stored also cannot be vir= tual discs, but I do not believe that has been discussed here. In any case= , that is something your system managers would be responsible for, not you,= and I think they would have been adequately warned if there is such a rest= riction. Thank you now I have a beiref concept of what SMF and SPRs are. Today our system team has solved this issue , what they did is "running diagnose on root file set" However, I'm still insterested in what does "running diagnose on root file set" mean, any gentlemen know this? Thanks @will

On 1=D4=C25=C8=D5, =CF=C2=CE=E711=CA=B106=B7=D6, Bikku <bikku...@gmail.com>= wrote: > On Jan 5, 7:53 pm, Bikku <bikku...@gmail.com> wrote: > > > > > > > On Jan 5, 2:31 pm, Keith Dick <kd...@acm.org> wrote: > > > > Keith Dick wrote: > > > > William, Lin wrote: > > > > >>On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <mu= stlearntan...@netscape.net> > > > >>wrote: > > > > >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > > > >>>>On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <= cdyj...@msn.com> wrote: > > > > >>>>>Hello, > > > > >>>>>We have a system which is Blade machine ( not sure what blade re= ally > > > >>>>>means here, Itanium?) > > > >>>>>And today when I was trying cp command, I got below error > > > >>>>>/home/william: cp fileA fileB > > > >>>>>cp: fileA: Guardian or User Defined Error 3503 > > > > >>>>>The same error 3503 occurs when I was trying on other commands w= hich > > > >>>>>will cause an I-O action > > > > >>>>>This error only happens on OSS platform, system info is J06 10 = NSE-M > > > > >>>>>Appreciate your advice. > > > > >>>>>Thanks > > > >>>>>@will > > > > >>>>A correction - the command I show above should be- > > > >>>>/home/william: cp fileA fileB > > > >>>>cp: fileB: Guardian or User Defined Error 3503 > > > > >>>Your problem is related to accessing virtual SMF volumes. One > > > >>>possibility is that all prerequisite SPRs have not all been > > > >>>installed. Another, more easily checked, is that you are trying t= o > > > >>>use a virtual volume. Are you really trying 'cp fileA fileB' or > > > >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/file= B'? > > > > >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > > > >>check/fix them? > > > > >>I only did copy command on OSS. > > > > >>Thanks > > > >>@will > > > > > SMF is the software product that provides virtual discs, that is, l= ogical volumes that are not identical to physical disks. Storage Managemen= t Foundation is the formal name for the product if I remember correctly. > > > > > SPR is the term for a software update -- Software Product Revision,= I think. > > > > I should have mentioned this: I imagine the reason mustlearntandem m= entioned SMF is that OSS and SMF do not work together, or at least they hav= e not in the past. The issue has been mentioned here a number of times. I= t is possible that it has been fixed recently, but I have not heard that it= was fixed. =20 > > > > I know that OSS processes could not access Guardian files that were o= n virtual discs. That is the issue that usually arises and has been mentio= ned here. I do not know what error occurred when such access was attempted= .. I suppose it might be the 3503 error that you are getting now, but it ea= sily could be some other error. > > > > I imagine that the discs on which OSS files are stored also cannot be= virtual discs, but I do not believe that has been discussed here. In any = case, that is something your system managers would be responsible for, not = you, and I think they would have been adequately warned if there is such a = restriction.- Hide quoted text - > > > > - Show quoted text - > > > Error 3503 indicates that the addressee does not support the dialect > > of a received request.- Hide quoted text - > > > - Show quoted text - > > I am suspecting that disk process could have detected a invalid > dialect while creating fileB. Hence, file system error 3503 is > propagated to cp utility. > > Can you check one thing, get the guardian name of file A (from oss > type gname <filename>) and create a one temporary file from TACL on > the same disk. See whether you can create the file or not. Good point - that's what I was thinking about before System team has solve this issue today, so I cannot try this for a meaningful resut Thank you all the same @will

On Jan 5, 10:55 am, "William, Lin" <cdyj...@msn.com> wrote: > On 1=D4=C25=C8=D5, =CF=C2=CE=E75=CA=B131=B7=D6, Keith Dick <kd...@acm.org= > wrote: > > > > > > > Keith Dick wrote: > > > William, Lin wrote: > > > >>On 1=D4=C25=C8=D5, =C9=CF=CE=E75=CA=B127=B7=D6, mustlearntandem <must= learntan...@netscape.net> > > >>wrote: > > > >>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: > > > >>>>On 1=D4=C25=C8=D5, =C9=CF=CE=E712=CA=B151=B7=D6, "William, Lin" <cd= yj...@msn.com> wrote: > > > >>>>>Hello, > > > >>>>>We have a system which is Blade machine ( not sure what blade real= ly > > >>>>>means here, Itanium?) > > >>>>>And today when I was trying cp command, I got below error > > >>>>>/home/william: cp fileA fileB > > >>>>>cp: fileA: Guardian or User Defined Error 3503 > > > >>>>>The same error 3503 occurs when I was trying on other commands whi= ch > > >>>>>will cause an I-O action > > > >>>>>This error only happens on OSS platform, system info is J06 10 NS= E-M > > > >>>>>Appreciate your advice. > > > >>>>>Thanks > > >>>>>@will > > > >>>>A correction - the command I show above should be- > > >>>>/home/william: cp fileA fileB > > >>>>cp: fileB: Guardian or User Defined Error 3503 > > > >>>Your problem is related to accessing virtual SMF volumes. One > > >>>possibility is that all prerequisite SPRs have not all been > > >>>installed. Another, more easily checked, is that you are trying to > > >>>use a virtual volume. Are you really trying 'cp fileA fileB' or > > >>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'= ? > > > >>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I > > >>check/fix them? > > > >>I only did copy command on OSS. > > > >>Thanks > > >>@will > > > > SMF is the software product that provides virtual discs, that is, log= ical volumes that are not identical to physical disks. Storage Management = Foundation is the formal name for the product if I remember correctly. > > > > SPR is the term for a software update -- Software Product Revision, I= think. > > > I should have mentioned this: I imagine the reason mustlearntandem men= tioned SMF is that OSS and SMF do not work together, or at least they have = not in the past. The issue has been mentioned here a number of times. It = is possible that it has been fixed recently, but I have not heard that it w= as fixed. =20 > > > I know that OSS processes could not access Guardian files that were on = virtual discs. That is the issue that usually arises and has been mentione= d here. I do not know what error occurred when such access was attempted. = I suppose it might be the 3503 error that you are getting now, but it easi= ly could be some other error. > > > I imagine that the discs on which OSS files are stored also cannot be v= irtual discs, but I do not believe that has been discussed here. In any ca= se, that is something your system managers would be responsible for, not yo= u, and I think they would have been adequately warned if there is such a re= striction. > > Thank you now I have a beiref concept of what SMF and SPRs are. > > Today our system team has solved this issue , what they did is > "running diagnose on root file set" > > However, I'm still insterested in what does "running diagnose on root > file set" mean, any gentlemen know this? > > Thanks > @will According to KBNS this utility is employed to fix a corrupted OSS file system. It is funny that the last time I saw a corrupted file system was when I worked on Unix where it was pretty common!!!.

mustlearntandem wrote: > On Jan 5, 10:55 am, "William, Lin" <cdyj...@msn.com> wrote: > >>On 1��5��, ��5ʱ31��, Keith Dick <kd...@acm.org> wrote: >> >> >> >> >> >> >>>Keith Dick wrote: >>> >>>>William, Lin wrote: >> >>>>>On 1��5��, ��5ʱ27��, mustlearntandem <mustlearntan...@netscape.net> >>>>>wrote: >> >>>>>>On Jan 4, 12:00 pm, "William, Lin" <cdyj...@msn.com> wrote: >> >>>>>>>On 1��5��, ��12ʱ51��, "William, Lin" <cdyj...@msn.com> wrote: >> >>>>>>>>Hello, >> >>>>>>>>We have a system which is Blade machine ( not sure what blade really >>>>>>>>means here, Itanium?) >>>>>>>>And today when I was trying cp command, I got below error >>>>>>>>/home/william: cp fileA fileB >>>>>>>>cp: fileA: Guardian or User Defined Error 3503 >> >>>>>>>>The same error 3503 occurs when I was trying on other commands which >>>>>>>>will cause an I-O action >> >>>>>>>>This error only happens on OSS platform, system info is J06 10 NSE-M >> >>>>>>>>Appreciate your advice. >> >>>>>>>>Thanks >>>>>>>>@will >> >>>>>>>A correction - the command I show above should be- >>>>>>>/home/william: cp fileA fileB >>>>>>>cp: fileB: Guardian or User Defined Error 3503 >> >>>>>>Your problem is related to accessing virtual SMF volumes. One >>>>>>possibility is that all prerequisite SPRs have not all been >>>>>>installed. Another, more easily checked, is that you are trying to >>>>>>use a virtual volume. Are you really trying 'cp fileA fileB' or >>>>>>perhaps are you trying something like 'cp fileA /G/vol/subvol/fileB'? >> >>>>>Sorry for my short knowledge, but what are SMF/ SPRs ? How could I >>>>>check/fix them? >> >>>>>I only did copy command on OSS. >> >>>>>Thanks >>>>>@will >> >>>>SMF is the software product that provides virtual discs, that is, logical volumes that are not identical to physical disks. Storage Management Foundation is the formal name for the product if I remember correctly. >> >>>>SPR is the term for a software update -- Software Product Revision, I think. >> >>>I should have mentioned this: I imagine the reason mustlearntandem mentioned SMF is that OSS and SMF do not work together, or at least they have not in the past. The issue has been mentioned here a number of times. It is possible that it has been fixed recently, but I have not heard that it was fixed. >> >>>I know that OSS processes could not access Guardian files that were on virtual discs. That is the issue that usually arises and has been mentioned here. I do not know what error occurred when such access was attempted. I suppose it might be the 3503 error that you are getting now, but it easily could be some other error. >> >>>I imagine that the discs on which OSS files are stored also cannot be virtual discs, but I do not believe that has been discussed here. In any case, that is something your system managers would be responsible for, not you, and I think they would have been adequately warned if there is such a restriction. >> >>Thank you now I have a beiref concept of what SMF and SPRs are. >> >>Today our system team has solved this issue , what they did is >>"running diagnose on root file set" >> >>However, I'm still insterested in what does "running diagnose on root >>file set" mean, any gentlemen know this? >> >>Thanks >>@will > > > According to KBNS this utility is employed to fix a corrupted OSS file > system. It is funny that the last time I saw a corrupted file system > was when I worked on Unix where it was pretty common!!!. That's interesting. I wonder how the error 3503, whose description is: Server does not support this dialect. could be caused by a corrupted filesystem. How could a corrupted OSS filesystem cause one of the system processes either start sending messages in the wrong dialect or stop recognizing messages in a valid dialect? There are many ways software can fail, including sending the wrong error number for the condition that happens. We probably never will know what happened with this one, but thanks, will, for telling us how this got resolved.

On Jan 5, 3:34=A0pm, mustlearntandem <mustlearntan...@netscape.net> wrote: > According to KBNS this utility is employed to fix a corrupted OSS file > system. =A0It is funny that the last time I saw a corrupted file system > was when I worked on Unix where it was pretty common!!!. I'm not surprised at all. When the Tandem box got opened to support all kind of ported stuff... well...

dimandja wrote: > On Jan 5, 3:34 pm, mustlearntandem <mustlearntan...@netscape.net> > wrote: > >>According to KBNS this utility is employed to fix a corrupted OSS file >>system. It is funny that the last time I saw a corrupted file system >>was when I worked on Unix where it was pretty common!!!. > > > > I'm not surprised at all. When the Tandem box got opened to support > all kind of ported stuff... well... Actually, from what I remember hearing at the time, the OSS filesystem is not ported code. I am pretty sure it was implemented from scratch by Tandem developers, and works significantly differently than a Unix-like filesystem works. It presents nearly the POSIX interface to programs, but the way it works internally is rather different. I don't know anything about the details of the implementation, so I have no idea how it can become corrupt or how it can be repaired. That would be interesting to know.

On Jan 5, 4:12=A0pm, Keith Dick <kd...@acm.org> wrote: > mustlearntandem wrote: > SNIP>>> > > According to KBNS this utility is employed to fix a corrupted OSS file > > system. =A0It is funny that the last time I saw a corrupted file system > > was when I worked on Unix where it was pretty common!!!. > > That's interesting. =A0I wonder how the error 3503, whose description is: > > =A0 =A0Server does not support this dialect. > > could be caused by a corrupted filesystem. =A0How could a corrupted OSS f= ilesystem cause one of the system processes either start sending messages i= n the wrong dialect or stop recognizing messages in a valid dialect? =A0The= re are many ways software can fail, including sending the wrong error numbe= r for the condition that happens. =A0We probably never will know what happe= ned with this one, but thanks, will, for telling us how this got resolved. It is an interesting error message that appears to be unrelated to the solution. This is why I was steering towards SMF because the dialect issue is directly related.

On 6 Jan., 16:51, mustlearntandem <mustlearntan...@netscape.net> wrote: > On Jan 5, 4:12=A0pm, Keith Dick <kd...@acm.org> wrote: > > > mustlearntandem wrote: > > SNIP>>> > > > According to KBNS this utility is employed to fix a corrupted OSS fil= e > > > system. =A0It is funny that the last time I saw a corrupted file syst= em > > > was when I worked on Unix where it was pretty common!!!. > > > That's interesting. =A0I wonder how the error 3503, whose description i= s: > > > =A0 =A0Server does not support this dialect. > > > could be caused by a corrupted filesystem. =A0How could a corrupted OSS= filesystem cause one of the system processes either start sending messages= in the wrong dialect or stop recognizing messages in a valid dialect? =A0T= here are many ways software can fail, including sending the wrong error num= ber for the condition that happens. =A0We probably never will know what hap= pened with this one, but thanks, will, for telling us how this got resolved= .. > > It is an interesting error message that appears to be unrelated to the > solution. =A0This is why I was steering towards SMF because the dialect > issue is directly related. I just took a short look at KBNS and error 3503 seems to be related to SMF volumes. In my opinion it does not make any sense to create OSS- files on virtual volumes, files on virtual volumes are mapped to physical volumes, And that is very similar to OSS files which are mapped to Guardian files. So have a look at your fileset and if you find virtual volumes you have to delete them from the configuration.

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