US: Deskside Support, Deploy, Symantec Ghost, Team Support, 3mo. (45391156531)
Position: Deskside Support
Skills: Deploy, move, and collect technology equipment.
Image laptops and desktops using Symantec Ghost.
Assist in the maintenance of hardware and software
inventories, using standard asset management systems and
Demonstrate initiative and maintain a high degree of
professional conduct at all times.
Provide excellent customer service to all customers in all
Provide cross team support for all job responsibilities.
Receive, log, respond to and solve customer problems or
requests and make sure completion of proper documentation.
Develop and maintain proficiency in standard incident
Ensure that incident tracking tickets are kept updated with
Escalate when appropriate to ensure problems or requests are
communicated effectively and receive proper management
Assist with monitoring and tracking of incidents to ensure
that resolution occurs within the customer�s scope of
Develop and maintain an understanding of customer�s scope of
Please send your current resume in confidence to JGoolsby@eurosoft-inc.com
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